The following data protection & security measures are in place:
- All knowledge and conversations are saved on CM.com's internal databases, with a separate database for every client. Knowledge is never used for training/tuning LLMs.
- Data goes through an anonimisation process before going to any LLM, and is re-identified before it goes to the user. As such there is no personally identifiable information flow towards LLM-
- Measures are taken against LLM pitfalls such as hallucinations & prompt injection
- The Engine is GDPR Compliant. All LLM models are hosted in Europe