Release notes next icon Platform Apps
Jan 15, 2024
3 minutes read

Platform Apps

2024 February | Message Log

Feature release | Available to see Nanp Number type when sending in the NANP region

In addition to our previous changes on Surcharges, we've upgraded Message Log by adding Nanp Number Type which is useful for customers sending messages in the North American Numbering Plan (NANP) region. Now you are able to view per-message the type of number, it helps understanding on which information the Surcharges are based on. You are now able to see the new column by adding it to your view.Example of the new column added in the Edit View dialog

Example of the new column added in the Edit View dialog

Nanp Number Type

North America Numbering Plan (NANP). An international telephone numbering plan integrating the telecommunications services among 20 countries, the majority of them located in North America. The operators in the NANP area add surcharges to traffic sent to this area based on the number type.

  • ShortCode: can be recognized by the sender number have a length of 6 digits or less.
  • 10DLC: can be recognized by having a length of 10 digits after removing a potential country prefix.
  • 10DLC Campaign: When it is part of a registered campaign.
  • Tollfree: looks the same as a 10DLC number, but starts with a tollfree prefix.

2024 January | Message Log

Feature release | Available to see Surcharge when sending in the NANP region

We've extended Message Log by adding Surcharges which is useful for you when sending messages in the North American Numbering Plan (NANP) region. Now you are able to view per-message the surcharge, gaining immediate insights into the additional costs by adding it as a column to your view.

An example of the Edit View in Message Log showing how to enable the Surcharge column

When added to your view you will see the column Surcharge in the local currency.

Example of how the Surcharge Column looks like in the table of Message Log when adding it to your view.

The channels for which Surcharges currently apply are

  • MMS
  • SMS

2023 November | Message Log

Improvement | More space for your logs

You need more space for the table or you want to create a print screen without the details on top. Now you can, because we have added an option on the right side to hide the view header in Message Log. When pressing the eye button it will animate it away and when clicked again, it will show the view header back on its place.

Example of how in Message Log the Hide header option is shownOn the right side you will see the little eye appearing with hide header.

Bug fix | Issue when creating a new view

Because of our incredible improvements of previous month, we unfortunately introduced an issue where the user could exclude the account column from a view. A view without the account columns showed errors, because an account is required to search for your logs. We have patched the issue by making it not possible to create a view without the account column to prevent saving changes on a view.

2023 November | Channels

Feature release | Status of your account is now visible

It is now visible when your account is suspended or inactive. A banner in top of the screen indicates if your account has the suspended or inactive state and what you should do to activate your account.

Image: Example of Channels to show the status of your account

2023 November | Voice FlowBuilder

Feature release | FlowBuilder App icon is now available in the App Center

The FlowBuilder App icon is now available in the App Center after activation of the app. This way you can directly navigate to the FlowBuilder. You can find the icon under the ‘'9 dots’' in the top right menu.

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