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Tag "Conversational AI"

Nov 29, 2022 • Conversational AI

Almost Half of Society Would Rather Call Customer Service Than Their In-Laws

Almost half of the respondents (48%) prefer to call customer service over their in-laws. The relationship with the in-laws is worst in France and the US: here three in four respondents prefer to call customer service.

Aug 17, 2022 • Conversational AI

Juniper recognizes CM.com as leader in CCaaS market

Juniper Research ranks CM.com, the market leader in cloud software for conversational commerce, as a leader in the Contact Center-as-a-Service (CCaaS) market.

Jul 13, 2021 • Conversational AI

CM.com Awarded by Frost & Sullivan for Delivering Next-level Conversational Experiences

By combining rule-based and AI technologies, Conversational AI Cloud provides highly effective services that enrich both the user and employee experience.

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