Customer Contact

The Right Software for All Your Customer Contact•

Deliver exceptional customer service in real-time on all channels with easy-to-use software solutions for contact centers.

Contact Sales

Ensure Customer Satisfaction

Meet rising customer expectations, quickly answer questions and solve problems in one friendly conversation.

Boost Team Productivity

Empower your service team to handle a high volume of customer service conversations on every channel, in less time.

Increase Sales

Offer a pro-active service to customers early on in their journey and convert up to 10x your site average.

Communicate via All Channels in One Inbox

Interact with your customers on all channels via one Agent Inbox, or automate with a chatbot. Manage all conversations efficiently with Mobile Service Cloud and offer a five-star service.

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Boost Your Call Center Efficiency & Quality

Set up your SIP Trunk in minutes and process large volumes of phone traffic, for both inbound and outbound calls. Manage and monitor all your calls and stay in full control with our easy-to-use app.

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Go Beyond Chatbots With Conversational AI

Easily build & launch your own intelligent, personalised conversational bot. Chatbot, voicebot, knowledge base, virtual agent, or fully conversational website, it's easy with Conversational AI Cloud.

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Build Mobile Marketing Campaigns

Set up complex, multi-channel communication steams that build lasting customer relationships. By using one platform for all your customer interactions on different mobile channels you can save time and be more efficient.

Unlock Your Customer Data and Automate

Change the way you approach marketing and centralise your customer data within our Customer Data Platform. Connect multiple data sources into one unified customer profile and automate your campaigns with personal workflows.