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Customer Contact

The omnichannel contact center solution

Empower support agents whilst delivering excellent customer support - add agents, new messaging channels, and chatbots.

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Enrich Your Customer Service and Support Efforts, 24/7/365

Our Customer Contact Solutions


Ensure Customer Satisfaction

Ensure you exceed growing consumer expectations, answer queries quickly, and solve problems seamlessly.


Boost Team Productivity

Empower your service team to handle a high volume of customer service conversations on every channel quickly and efficiently.


Increase Sales

Offer a proactive service to customers early in their journey and you may convert up to ten times your site's average.


Communicate Across All Channels in One Inbox

Interact with your clients across all channels in a single Agent Inbox or use a chatbot to automate conversations. To offer five-star service manage interactions efficiently with Mobile Service Cloud.

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Enhance Your Call Centre Efficiency and Quality

Set up your SIP Trunk in minutes and handle high volumes of phone traffic, both inbound and outbound. manage and monitor all of your calls while remaining in complete control with our easy to use app.

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Go Beyond Chatbots With Conversational AI

Easily create and launch an intelligent, personalised conversational bot. With Conversational AI Cloud create a chatbot, voice bot, knowledge base, virtual agent complete conversational website.

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Be Available on Any Channel...

...And Make Omnichannel The Standard

Build Mobile Marketing Campaigns

Build Mobile Marketing Campaigns

Set up complex, multi-channel communication channels to create long-term client connections. Save time and be more productive by using a single platform for all of your client interactions across several mobile channels.

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Unlock Your Customer Data and Automate

Unlock Your Customer Data and Automate

Change your marketing strategy and centralise your customer data within our Customer Data Platform. Connect numerous data sources into a single unified customer profile and use personalised processes to automate your marketing.

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See Customer Support Success From Customer Contact

Our customers include companies in retail, service, leisure, travel, events, and more. Contact us and we'll help you set up the best use Customer Contact within your business.

Boost Your Brand’s Service And Support Quality Today

Increase sales, streamline support and resolve queries faster with Customer Contact. Register on our platform to get started with the on boarding process.

Open the PlatformRead the onboarding guide

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