More than 1 billion people use WhatsApp each day and over 1.5 billion people use it each month.
WhatsApp is being used in over 180 countries. Reach your audience where they are.
WhatsApp is available in 60 languages, allowing users globally to have a seamless customer experience.
Send alerts, notifications, and customer support queries via the channel your customers use daily.
WhatsApp is indispensable to the customer journey. From getting to know your company and its services, to coming back with a question about the tenth product they bought from you, customers turn to messaging throughout the customer journey.
WhatsApp opens up a world of opportunities to grow revenue, reduce pressure on customer service and minimise friction on the path to purchase.
The WhatsApp Business API gives you - instant insights into your messaging delivery statistics, a verified account with secure end-to-end encryption, and access to Customer Contact included in your WhatsApp Business package.Try for free
The WhatsApp Business solution ensures a presence among your customers. Share business hours, address and link to your website. Share rich content like pictures, videos and locations. Respond instantly with automated messages or use quick replies to reuse messages.
Connect to our WhatsApp Business API and receive your incoming messages via a customer support software you already use or our Customer Contact Web App.
Share updates, changes or reminders - alert when it matters
Offer support during each step in the customer journey
Share reminder notifications about deliveries and appointments
Ensure messages deliver during limited network with SMS fall-back
We can help you set up and manage a complete, multi-channel platform to support your customers.
We ensure you can have secure conversations and analyse the data you need to improve your own services. Our prices include set-up, on-boarding, a dedicated account manager and 24/7 support. Visit our WhatsApp Business help centre for everything you need to know about WhatsApp Business for companies.
A 24-hour time frame that starts the moment your customer starts a conversation. Your company can send both Session Messages and Message Templates - no WhatsApp fee applies here.
Pre-approved messages that can be sent both in and outside the 24 hour window. Can be used to send notifications to customers with active opt-in if company initiated - WhatsApp fee applies.
Before being able to send WhatsApp messages, you need to on-board your business (follow the on-board for WhatsApp Business steps below). We'll send your business to be verified by WhatsApp. The verification of your business details can take up to 2 weeks and should be taken well in advance of starting your implementation.
Once your details are verified by WhatsApp, we can start the implementation process.
Customers want to communicate where, when and how they want via the channel they prefer!
Connect with our platform to discover it all. Jump on the opportunity to connect with all messaging channels like Facebook Messenger, Viber, SMS, Twitter, RCS, Telegram, WeChat, and more.
Our platform is scalable, which means that you can scale your communication up or down at anytime.
Our Business Messaging API is a powerful omni-channel messaging solution that enables you to unify the world’s most popular communication channels into a single API, WhatsApp Business included. Learn more about our multi-channel messaging solution.
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