The partnership ensures that Shopware's open source platform integrates seamlessly with CM.com's Communication Platform and Mobile Service Cloud solution. With the partnership, CM.com and Shopware meet the growing need for integrated e-commerce solutions in both Europe and the United States.
Focus on the Core
Shopware provides the most widely used e-commerce system in Germany and is growing rapidly because of the flexibility and capabilities the system offers web shop owners. The organization was looking for a partner in the field of Conversational Commerce to optimize conversions via mobile devices and offer entrepreneurs improved customer service capabilities. The partnership with CM.com puts Shopware ahead of its competitors.
Jeroen van Glabbeek, CEO at CM.com: "The integration of voice and other channels within the e-commerce platform is crucial for entrepreneurs. With the partnership we underline our role as a reliable partner with future-proof and innovative solutions for the best conversational experiences."
Sebastian Hamann, Co-CEO of Shopware: “Every day, we work passionately to position Shopware as THE flexible and open solution for modern mid-market ecommerce. This is because we want to empower merchants to build exceptional shopping experiences. We are convinced that partnering with CM.com takes us one step further on this successful journey and we look forward to accelerating both our national and international expansion together.”
