All iOS devices with iOS 11.3 or higher are equipped to handle chats via Apple Business Chat. This adds up to 565 million active users.
With Business Chat, your customers can easily get assistance, schedule appointments, and complete purchases with Apple Pay.
You want your message to reach your audience. If there is no internet connection available, an SMS fallback is initiated.
On Apple Business Chat, customers initiate the conversation, whenever it's convenient for them. They will have access to all conversations they had with you previously. Because of the many features of Apple Business Chat, rich service can be provided all within this one messaging channel.
Apple Business Chat puts an end to waiting lines and customers being put on hold, for example by integrating smart automation and chatbots.
Complete the path to purchase by integrating Apple Pay - an easy and secure payment solution for your products and services, without leaving the conversation.
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