previous icon Back to press
Aug 24, 2021
3 minutes read

CM.com acquires minority stake in fintech Phos

CM.com, a global leader in cloud software for Conversational Commerce, introduces a Software only Point-of-Sale system (SoftPOS) through a strategic partnership with Phos Services Limited (Phos).

To further enhance this cooperation, CM.com invests € 2 million in the UK-based fintech company. The investment allows Phos to expand into the US and make new hires in its development team.

SoftPOS

SoftPOS allows merchants to easily convert their Android device (PDA, smartphone of tablet) into a secure payments terminal. No additional expensive hardware or maintenance contracts are necessary.

Payments via SoftPOS are easy: Customers hold a card or – if paying with Apple Pay or Google Pay – a phone at the back of the merchant’s Android device. In contrast to other market players, CM.com’s app with the technology of Phos also supports payments above € 50. Customers can safely enter their PIN on the merchant’s device or approve the payment via Apple Pay or Google Pay. The application complies with the highest security standards of VISA and Mastercard. This will lead to less cash, quicker and safer payments.

Dutch Grand Prix

As this technology suits the event and hospitability sector perfectly, CM.com will use SoftPOS at the upcoming Dutch Grand Prix. It enables this event to be the first cashless event at this scale. SoftPOS is scalable and globally relevant across industries. Several cash-register software companies have already integrated CM.com’s app to help large retail chains in their quest for queue busting. The app enables sales representatives to conduct the payments on the spot in the aisles. Next to the retail, hospitality and the events sectors, we see ample opportunities for taxi drivers or delivery services.

Jeroen van Glabbeek, CEO CM.com: “Mobile payments are the future as we move towards a cashless society. Thanks to the partnership with Phos and our drive to innovate, we can provide a mobile payment solution that is affordable, easy to use and therefore accessible for merchants of all sizes. Simplifying the payment process not only for merchants but also for their customers, SoftPOS boosts contactless and mobile payments and is set to disrupt the payments market. SoftPOS’ market potential is huge as can be seen in the recent acquisition of Mobeewave by Apple.”


Omni-channel communications and payments

Following the acquisition of POS payment acceptance platform PayPlaza in March 2021, the partnership and investment in Phos is a next step for CM.com to offer omnichannel communications and payments solutions from one single platform.

Was this article interesting?
Share it!
CM.com
connects tens of thousands of companies with millions of consumers via their mobile phone each day. Behind the scenes, from our innovative platform, CM.com makes sure companies can use these millions of messages, phone calls and payments to become part of people’s lives.

Latest Articles

press-release-dgp
Jun 17, 2025 • CM.com

CM.com and FORMULA 1 HEINEKEN DUTCH GRAND PRIX continue partnership through to final race in 2026

The partnership between CM.com and the Formula 1 Heineken Dutch Grand Prix has been extended through 2026. As an Event Partner, CM.com will continue to play a key role in enhancing the digital fan experience at Netherlands' biggest sporting event.

capital-markets-day
May 15, 2025 • CM.com

CM.com Unveils Improved Financial Targets and Introduces Voice AI Agents

Breda, The Netherlands, 15 May 2025 - Today, CM.com N.V. (AMS: CMCOM), a global leader in AI-powered Customer Engagement solutions, hosts a Capital Markets Day at its headquarters in Breda. The management board will share its growth strategy, as CM.com enters the next growth phase. CM.com is at the beginning of a new era, where it will become an AI-First company. Improved medium term financial targets will be presented, as CM.com has met all financial goals as presented in the 2022 deep dive.

trading update press release
Apr 17, 2025 • CM.com

CM.com Reports a 63% Higher EBITDA YoY in Q1 2025

Breda, The Netherlands, 17 April 2025 – At the beginning of 2025, CM.com reached some significant milestones, as it introduced its Agentic AI platform HALO, successfully refinanced the outstanding convertible bonds, and executed on a related share placement. These milestones have strengthened the foundation that CM.com builds upon. For HALO, so far close to 100 deals have been secured with both new and existing clients.

HALO-agentic-ai
Feb 06, 2025 • CM.com

CM.com launches Agentic AI Platform HALO

Breda, February 6, 2025 - CM.com introduces HALO, an advanced Agentic AI Platform that fundamentally transforms tasks and business processes. With a team of over 100 professionals, CM.com has spent more than a year developing HALO, which is regarded as one of Europe's most innovative AI platforms.

Hedon
May 27, 2024 • CM.com

Music Venue Hedon Chooses the Ticketing and Engagement Platform of CM.com

Hedon and CM.com will collaborate intensively over the next four years to elevate the overall visitor experience and internal processes to an even higher level. Hedon will receive all the tools to integrate ticket sales, marketing, and visitor support, allowing it to take a leading role in the world of music venues.

CM.com press release shopping awards winners
Mar 29, 2024 • Awards

YourSurprise Secures a Top Three Spot at the Shopping Awards

Breda – In a period of fast pacing innovations, YourSurprise is rewarded by a top three spot of the Shopping Award for their Generative AI case powered by the Engagement Platform of CM.com. This recognition highlights the amazing commitment of YourSurprise to embrace the latest innovative developments and setting new benchmarks in customer service for the future.

unveils-groundbreaking-safeguard-feature-to-combat-artificially-inflated-traffic-ait-fraud
Sep 26, 2023 • CM.com

CM.com Unveils 'Safeguard' Feature to Combat Artificially Inflated Traffic (AIT) Fraud

Breda, The Netherlands, 26 September 2023 - CM.com, a leading provider of Communication Platform as a Service (CPaaS) solutions, is proud to announce the launch of its cutting-edge feature, 'Safeguard: Destination Management.' This innovative addition to the company's robust platform empowers customers to protect themselves against artificially inflated traffic (AIT) fraud by managing messaging traffic to specific destinations.

Engagement platform generative ai engine
Sep 15, 2023 • CM.com

CM.com Celebrates Launch of Generative AI Engine: Revolutionizing Customer Engagement

Breda, Netherlands, September 15, 2023 - CM.com, a global leader in conversational commerce solutions, is pleased to announce the successful launch of its innovative Generative AI capabilities. This release represents the latest advancement in CM.com’s ongoing AI investment efforts.

OpenAI LLMs release now implemented
Apr 12, 2023 • CM.com

CM.com integrates Generative AI into its platform to increase efficiency for business users

CM.com introduces major updates to its conversational AI platform, Conversational AI Cloud, and its CCaaS solution, Mobile Service Cloud. The new features include Generative AI for generating conversational content, a completely overhauled intent classification recognition engine, and conversation summaries from bot to human.

Is this region a better fit for you?
Go
close icon