HALO Pricing & Packaging

Natural Language Agent Creation

Build and instantly configure sophisticated AI agents using simple, natural language, eliminating the need for complex flow-chart coding.

Agent Tooling & Task Execution

Allows agents to connect to external systems and APIs (like CRM or ERP) to perform actions such as fetching data or processing refunds.

Unified Knowledge Base

A centralized system for agents to access, integrate, and synthesize information from all internal data sources (FAQs, manuals, documents).

Brand Style Control

Fine-tune the agent's personality, tone, and empathy to ensure every automated conversation strictly adheres to your brand guidelines.

Performance & Optimization Analytics

Comprehensive dashboards to monitor resolution rates, conversation trends, and agent usage, with APIs for custom data integration.

AI Learning Loop

You can provide agents simple, corrective feedback in natural language directly within the conversation, accelerating the agent's learning cycle.

Contextual Memory

Agents retain context and user history across the entire conversation, enabling fluid, human-like dialogue without requiring users to repeat themselves.

Specialized Vocabulary

Define and implement unique product names, industry jargon, and company-specific terms to significantly boost agent understanding and accuracy.

Robust Deployment Pipeline

Separate environments dedicated to development, testing, staging, and live production to ensure reliable and risk-free feature rollouts.

Voice Channel Capability

Extend AI automation to traditional telephony and voice interfaces, ensuring high-quality, conversational self-service over the phone.

Omnichannel Deployment

Instant availability and seamless integration across all CM.com CPaaS channels, including WhatsApp, Apple Messages for Business, and more.

System Connectors

Pre-built and customizable connectors to seamlessly embed HALO within your existing ecosystem (CRM, Service Desk, ERP).