sms
SMS

Reliable SMS Messaging for Business Communication

Keep customers engaged and informed with SMS. Reach your target audience worldwide and increase conversion and service.

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TRUSTED BY LEADING COMPANIES WORLDWIDE

takeaway.com
etam
toyota
randstad
bmw group
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mini cooper
medisch centrum haaglanden

An SMS Platform Built for Scale, Speed and Deliverability

Use SMS as a way to increase customer engagement and satisfaction and improve account security with our fast and reliable SMS messaging platform. We deliver messages within seconds around the world through our connectivity platform on our privately owned cloud infrastructure.

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25+

Years of Expertise

99.99%

Platform Availability

6.7B

SMS Messages Sent a Year

1000+

International Carrier Connections

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Use SMS for

deals and offers sms

Marketing

Achieve a 98% Open Rate For Your Marketing Campaigns With SMS. Increase your CTR and ROI with mobile-first SMS marketing.

SMS Marketing

sms orders and updates

Support

Add SMS to your contact center and help your agents to connect with your customers. Send out notifications without losing that personal touch.

SMS Support

sms verification

Security

Use SMS One Time Passwords (OTP) to enhance the customer experience and increase the security of your (and your customers') online data.

SMS Security

sms orders and updates

Reminders

Timely communication via SMS helps streamline your business flow. Send reminders for appointments, deliveries, late payments, and more.

SMS Reminders

SMS for Developers

communications platform business messaging api

Send SMS Through Our Gateway API

Our SMS Gateway makes it easy to send bulk text messages across the globe.

Connect your website or application to our API for reliable and fast global messaging – and benefit from 60+ direct carrier connections to deliver your SMS.

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How SMS Is Used by Our Partners

The Benefits From Our SMS Platform

  1. Worldwide Delivery Under 10 Seconds
  2. Direct Mobile Operator Connections
  3. Secure and Reliable, 24/7/365 Support
  4. Realtime Analytics and Detailed Insights

Worldwide SMS Pricing

Volume Discount from 50,000 Messages

Pricing based on individual messages for a specific destination.

Certifications and badges

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isoiec-27017 logo
iso-27018 logo
isoiec-9001 logo
isoiec-27001 logo
isoiec-20000-1 logo
isoiec-14001 logo
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Get Started With Our Business SMS Platform

Benefit from our Bulk SMS solutions with all the tools and features to enrich your message. Make your customers happy, send them delivery notifications, booking confirmations, appointment reminders, and more, at the moment it matters. Discover all the possibilities.

Frequently Asked Questions About SMS

What Is an SMS API, and How Does It Work?

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An SMS API is a type of API that allows your business to integrate SMS (Short Message Service) messaging into your existing software platforms. SMS APIs enable you to send or receive SMS messages quickly and easily through any website or application.

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How to Send Bulk SMS?

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Sending bulk SMS with the CM.com SMS API is simple. Our platform supports mass messaging, allowing you to reach a large audience with personalized content, scheduling options, and delivery tracking.

What is SMS Marketing?

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·With SMS marketing you can send your marketing messages directly to the phones of your customers. Promote your products, services, events, discounts, and more to a targeted audience via personalized text messages. Benefit from the impressive 98% open rate and higher click-through rate of SMS messaging.

More About SMS Marketing

What Is an SMS Gateway?

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An SMS Gateway enables you to send text messages to mobile phones all around the world. The Gateway is a joining point between an organization’s internal systems and the mobile networks, letting you send out SMS messages from your business without a mobile connection. Around 96% of business text messages today are sent by a software application rather than a human. To integrate this functionality into your application, you (or your developers) should implement communication with a SMS API.

More About SMS Gateway

Are SMS Messages Encrypted, and Is the Channel Secure?

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SMS text messages are not encrypted. SMS Service Providers like CM.com have safeguards in place to protect businesses and data. These safeguards can monitor traffic, set IP Address restrictions, limit rates, and other measures to ensure security.

How Can I Integrate the CM.com SMS API?

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Integrating the CM.com SMS API is straightforward. You can access comprehensive documentation, code examples, and SDKs on our developer portal. Our support team is also available to assist you during the integration process.

More About Our SMS API

Latest Articles

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Apr 29, 2024 • SMS

17 SMS Customer Service Templates to Use Today

Using SMS customer service templates not only saves time but lets your support team create personalized, on-brand communications with just a few clicks. Today we’ll share business text message templates you can use to give your customers the information they need — fast.

SMS Security
Apr 18, 2024 • SMS

Secure Your Business With SMS OTPs and Alerts

In the current digital era, technological and online advances are rapidly growing, creating new ways for businesses to engage their customers. Unfortunately, where there is growth, there will be criminals trying to steal some of the profits. Protecting business data, customer information, and online accounts is a priority for every modern business. SMS security can help protect your business and your customers from online fraud and cyber crime.

SMS Customer Service
Apr 08, 2024 • SMS

How to Effectively Use SMS for Late Payments

Organizations face a significant challenge in effectively managing overdue payments and cash flow in a positive light with customers. To collect payments while keeping relationships intact and increasing engagement, SMS has emerged as a powerful, efficient and convenient tool for both businesses and customers. In this blog, we’ll explore how to effectively use SMS for late payments, highlighting its benefits and best practices.

SMS Customer Service
Mar 11, 2024 • SMS

Optimize the Customer Experience with Valuable Insights and Direct Live Support via SMS

Add SMS to your contact center and help your agents to connect with your customers on the most reliable channel. Tackle more conversations at a time without losing that important personal touch, and gain valuable insights with streamlined SMS feedback surveys to enhance customer satisfaction rates.

SMS Appointment Notifications
Mar 05, 2024 • SMS

Streamline Your Business to Success with SMS Notifications

Appointment no-shows, delivery delays, abandoned online shopping carts, late payments - all of the above can be quite the headache for many businesses. SMS notifications offer a solution.

sms-vs-mms-vs-rcs
Feb 08, 2024 • SMS

SMS vs MMS - What is the Difference?

There are many different ways to send text messages, and the various names and acronyms may start to feel daunting. In this blog, we'll tell you everything about SMS and MMS.

sms-in-ecommerce
Feb 07, 2024 • SMS

SMS for eCommerce - Create a Successful eCommerce Strategy With SMS

Want to grow your business? Then customer contact is key. Now that everybody and everything is connected to each other via those powerful little computers in our hands, the way you communicate with customers is becoming increasingly important for your succes. Read all about how you can use SMS to elevate your customer contact, drive sales and create that loyal customer base.

how-popular-is-sms
Feb 07, 2024 • SMS

How Popular Is SMS in 2024 and What Is Its Added Value for Business?

SMS is one of the oldest text messaging services, and the rise of instant messaging apps definitely made a dent in SMS traffic. Contrary to the newer apps with their rich features, SMS is quite basic in its features- plain text messages, not fluff, and a character limit of 160. Regardless, SMS is still one of the most impactful communication channels today. Read all about SMS statistics and its continued value to modern business communication.

WhatsApp vs SMS: A Comparison For Businesses
Nov 30, 2023 • SMS

WhatsApp vs SMS: A Comparison For Businesses

WhatsApp and SMS are both immensely popular messaging channels. Both have their own unique traits, use cases, and added business value. We probably all acknowledge this, but what are the differences between these two exactly? What are the similarities? And more importantly, which one will add the most value to your business? In this blog we'll dive into the world of WhatsApp vs SMS.

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