Back to blog

CM.com Response to the Log4J Vulnerability

On 10-12-2021 CM.com became aware of the Log4J security vulnerability also known as CVE-2021-44228. We would like to share with our customers how we've acted upon the zero-day vulnerability.
CM.com
Dec 14, 2021
2 minutes read
Updated Aug 26, 2025

On 10-12-2021 CM.com became aware of the Log4J security vulnerability also known as CVE-2021-44228. Any software application using this popular Java logging library is vulnerable to a so-called ‘Remote Code Execution’. Whereby attackers are able to execute malicious code on the servers of the vulnerable party.

No Misuse Was Found

As a result of this, we directly started an internal investigating to determine the impact on the CM.com services. The conclusion from our security team is that no misuse was detected resulting from the Log4J vulnerability. We will continue to monitor the situation and improve our security on a daily basis.

Systems Are Updated

We’ve performed the following research and measures:

  • Updated our Web Application Firewall rules to filter malicious requests,
  • Scanned our own software,
  • Analyzed software and third-party applications we use in our own solutions following the guidelines published by the Dutch National Cyber Security Center,
  • If necessary performed updates and changes to mitigate any risks with Log4J,
  • Started a backward scan of log files to detect any possible exploitation before the mitigations
  • Intensify our Network Monitoring specifically for these possible exploits.

Update: CVE-2021-45046

15-10-2021 09.32 CET: A new vulnerability within Log4J has been discovered and filed under CVE-2021-45046. CM.com has taken notice of the new development and will mitigate this by updating our services where applicable.

For any questions surrounding this topic feel free to reach out to our support team.

Was this article interesting?
Share it!

Latest Articles

live-blog-featured AI

Anyone can vibe code a festival app. Here are 6 reasons surviving festival weekend is another story.

AI has made building software dramatically easier. Screens, workflows, integrations, even complete mobile applications, generated in an afternoon, from a handful of prompts. That's real progress.

5 minutes read May 18, 2026
blog-dynamic-static-protection Security

Static vs. Dynamic Protection: Stop Bots, Save Money, and Stay Secure

Do you send automated SMS or RCS to your customers? Then you need that traffic to be safe and smart. When you send codes at scale, you need to block fake traffic without stopping your real users. And of course, you don’t want to pay for messages that aren't real. We have just the thing for you: Static and Dynamic protection.

5 minutes read Jan 26, 2026
blog-combat-fraud-finance Security

Three Common Scams in the Finance Industry, and How to Combat Them

Fraud is, and will always be, a serious threat to the financial services industry. As digital banking, fintech platforms, and online transactions grow, so do the tactics of cybercriminals looking to exploit vulnerabilities. Do you provide financial services? Then it's important to remain vigilant - not only to protect your own data and accounts, but also those of your customers. Clear, secure, and verified communication can be a powerful tool in the fight against fraud.

9 minutes read Jun 04, 2025
blog-interview-halo-customer-service Chatbots

Chatting with the Near Future: AI's New Role in the Customer Experience

AI innovations in customer service are emerging more rapidly than ever before, especially with the latest addition of Agentic AI and it’s AI Agents. We spoke with Roel Jansen, our Head of Commerce of our Engagement Platform, on how these AI advancements are transforming customer interactions and enhancing the experience. With Roel's expertise and vision, discover the future of customer service and what it means for businesses today. Whether you're an AI enthusiast or just curious about the future, you won't want to miss these engaging insights!

5 minutes read Mar 20, 2025
introducing-your-customizable-verification-solution-hero Security

Introducing Your Customizable Verification Solution

In today's digital world, ensuring secure and convenient online interactions is more important than ever. Every business has unique needs when it comes to protecting their digital space and their customer interactions - and different needs require different solutions. That's why CM.com introduces "Build Your Own Verification" - flexible and customizable verification that can be tailored to your specific needs.

4 minutes read Dec 09, 2024
mobile-identity-service-hero Verification

Mobile Identity Services: Know Your Users

Verifying online users and accounts has become indispensable in today's business landscape. You want to know who has access to your (online) services and data, but even if you couldn't care less, rules and regulations will definitely care! Whether it's to protect yourself and your customers from harm, or making sure you abide by the local law - making sure you know who the person on the other end of the internet is, is paramount.

7 minutes read Nov 12, 2024
verification-services Security

Your One-Stop-Shop for Verification Services

Securing online accounts, data and users is a must in business today. At least, if you don't want to end up as the next security breach headliner in the papers. But simply implementing a bunch of security measures isn't always enough. Loose apps and services become vulnerable for fraud, and are often cost-inefficient. That's why we now offer a one-stop-shop to safely secure your business: the Verification API.

4 minutes read Sep 11, 2024
fraud-and-simplify-verification-processes-hero Security

Prevent Text Messaging Fraud and Simplify Verification Processes With Number Verify

Customer communication via text messaging has become an integral part of the modern business landscape. In recent years however, criminals have figured out that they can abuse SMS communication to scam both your business and your customers out of data and money. But not to worry, there's a new, convenient, and fast verification method that can help secure your online accounts: Number Verify!

6 minutes read Sep 04, 2024
unlock-communication-excellence-with-cpaas CM.com

Unlock Communication Excellence With CPaaS

Diving deeper into CM.com's CPaaS approach in empowering business users to unlock Communication Excellence - a guest article by Quadrant Knowledge Solutions, a global advisory and consulting firm focused on helping clients in achieving business transformation goals with Strategic Business and Growth advisory services.

5 minutes read Jun 06, 2024
Is this region a better fit for you?
Go
close icon