Articles from CM

Jan 22, 2019 • Marketing
The 80/20 rule: Who are your loyal customers?
The “80/20 Rule” as it is frequently called today, is an incredible tool for growing your business. If you can figure out which 20% of your time produces 80% of your business’ results, you can spend more time on those activities and less time on others. Likewise, by identifying the characteristics of the top 20% of your customers (who represent 80% of your sales), you can find more customers like them and dramatically grow your sales. However, many companies invest more in attracting new customers than retaining loyal customers. How is it that we no longer spoil loyal customers? Imagine what encouraging loyal customers can mean for your conversion! But how do you find out who your loyal customers are?
Jan 22, 2019 • Events
QR codes: something for the museum or the key to a digital payment age?
For quite some time now QR codes have been a part of the consumption society. You can find a QR code on milk packaging, clothing receipts and concert tickets. The code works like a barcode which you have to scan with a smartphone, allowing information to be shared easily, quickly and effectively. Unfortunately, in many cases the relevance of a QR code is lacking. And they seemed to have ended up in the museum. But nothing is less true. The QR code made his comeback through payments!
Nov 01, 2018 • Text
Engage and support customers with CM and Zapier
Your time is valuable. Therefore, we’re excited to announce that we now have a direct connection with Zapier. Zapier adds powerful automation to over 1,300 web apps. Their tools make it simple for anyone to build code-free workflows that save hours per week. Together, we can streamline processes and simplify your day to day workflows.
Oct 16, 2018 • Innovation
Today CM takes the next step in platform high availability
Almost ten years ago CM Telecom was the first in the market to provide high-end customers, like banks and governments, a double redundant sms gateway. And it was a huge success, we won almost all deals in those markets in our home markets.
Jun 07, 2018 • Innovation
Meet our Techno Girl Interns: Documentary Episode 3
For the last couple of weeks we’ve been following Jennifer and Pertunia, our South African interns, during their internship at CM in Breda. In our last episode they shared their experience travelling abroad for the first time and we could see how they were adapting to a new culture and learning Dutch skills. This week we took them to a soccer match at NAC Breda.
May 31, 2018 • Innovation
Meet our Techno Girl Interns: Documentary Episode 2
Last week we introduced Jennifer and Pertunia to you, our interns who are currently completing their work experience at our head office in Breda. We recently finished episode 2 about their arrival in The Netherlands and we're really excited to share it with you.
May 17, 2018 • Innovation
Meet our Techno Girl Interns: Documentary Episode 1
As part of the strategic partnership with UNICEF, two young South African developers are doing their internships at CM's Dutch headquarters in 2018. Meet Jennifer Nkhwashu and Pertunia Mojapelo, our two new South African interns. As a proud partner of UNICEF, participates in the Techno Girl program, hoping to give these two girls a unique experience in The Netherlands.
Apr 10, 2018 • Analytics
New app Messaging Log for detailed insights and data
Today, we’re proud to present the release of a new platform app. Messaging Log provides you with detailed information on status, content and cost of all your sent and received messages.
Feb 26, 2018 • RCS
CM in 2017: about growth, payments, design, culture and innovation
During the Mobile World Congress, more than 110,000 people will come together in Barcelona. CPaaS (Communication Platform as a Service) companies such as will receive extra attention, thanks in part to the development of RCS that has made a substantial contribution to in partnership with Google.
Feb 07, 2017 • Usecase
CM’s mobile questionnaire app increases macadamia nut production Malawi
Malawi is one of the poorest countries in the world. Much of its population depends on agriculture, which has been affected by global warming. Malawian macadamia farmers are therefore connected to CM’s mobile services like mobile questionnaires to share information and guarantee a higher macadamia nut production.
Sep 14, 2016 • MoCo
MoCo interview: We are not trying to become robots
By measuring and monitoring everything that’s going on in their bodies, biohackers claim they can live life to the fullest. That constant data collection only would be an additional stress factor, is strictly rejected by Teemu Arina.
Aug 30, 2016 • Innovation
‘After e-commerce and mobile apps come chat and bots’
‘After e-commerce and apps, chat and bots are conquering the market’, says CEO of CM Telecom Jeroen van Glabbeek. He recently spent some time in the United States researching upcoming trends and believes chat and bots have the ability to replace apps and websites for CRM.
Aug 09, 2016 • CM
CM Payments’ AutoCollect unburdens NAC Breda finance
Collecting money from season ticket holders of NAC Breda, a soccer team in the Dutch Jupiler League, was a lot of work for their finance department. By using CM Payments’ AutoCollect product, they have significantly reduced their workload.
Mar 03, 2016 • Innovation
Royal commissioner: 'I will take the Dutch tech industry to Brussels' [VIDEO]
Dutch tech companies must make better use of Brussels, according to the King's Commissioner. Wim van de Donk will personally cater for that businesses like CM get more support from the EU.
Dec 14, 2015 • Awards
CM Telecom awarded full prize for SpeakBack hack during TADHack Paris
The CM Telecom hackathon team has been awarded the full prize by technology sponsor VoxImplant for building the conference solution SpeakBack during TADHack in Paris.

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