Customer contact over multiple channels

Discover a Customer Contact tool for Messaging Apps and communicate with your customers via one dashboard.

Customer contact

Customer Contact is a single dashboard that provides customers the ability to communicate with your business through WhatsApp, Facebook Messenger, Viber, Telegram, Twitter and SMS.

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Effortless Customer Service

In today’s digital-first world, where consumers expect instant service and immediate results, it is vital that brands take the same approach when it comes to delivering seamless customer service over digital channels.

With so many social chat tools coming online each year, how do you ensure an efficient and personalised experience for your customers? We give you one inbox to manage it all.

Give your customers fast support and live chat customer service via multiple channels with Customer Contact.

Omni-channel customer support

Combine SMS, Viber, WhatsApp, Telegram, Twitter, Facebook Messenger and Email into one customer contact dashboard. This dashboard creates order in the overload of communication channels, saves valuable time from your employees and increases your NPS.

Have 1 on 1 conversations shielded and secured, integrate customer profiles in your own CRM, add quick replies, chatbots and out of office notifications and seamlessly transfer chats to other departments

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Omnichannel messaging apps via api

Quick replies and chat bots

Customer Contact offers built-in features to manage and reply to messages.

Customers tend to send messages outside business hours. Manage customer expectations with a custom out-of-office message. Further improve service by creating quick replies for answers to frequently asked questions.

Want an automated process? We can help you set up a chat bot. Using a bot will save your customer service team valuable time. The bot can answer FAQs or get your customers through the authentication process without any need for human intervention.

How much will Customer Contact cost?

Unlimited users. Price exclude 15% VAT.

Package Price
All Inclusive R 2,500

How to get started with Customer Contact?

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    We'll contact you to setup a demo

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    Start chatting with your customers

You may also be interested in WhatsApp Business

WhatsApp Business allows customers to instantly engage with your business through a personalised, continuous and more natural conversation. Reduce pressure for customer service and minimise friction on the path to purchase - improve your customer experience with WhatsApp Business.

Using our business messaging API, you'll have access to all the messaging channels, WhatsApp included.

Our prices include set-up, on-boarding, a dedicated account manager and 24/7 support.

Explore WhatsApp Business
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