Messaging Analytics:
Real-time messaging insights that matter for your business.

Messaging analytics

Get aggregated and detailed insights in your SMS traffic. Improve your mobile strategy with real-time delivery rate, speed and conversion rate data.

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Quick and clear insights

Messaging Analytics offers aggregated and detailed insights into SMS communications and real-time trends, so you can adapt your mobile strategy directly. It provides views into the status and performance of your electronic communications.

  • Direct recognition of possible bottlenecks in SMS traffic.
  • General overviews for trends, delivery rates and delivery time
  • Free for every CM client

Already a client with CM? View your individual dashboard.

SMS Analytics dashboard

Messaging Analytics features

Discover everything you can do with Messaging Analytics! - Inside views in real time

Number of involved reports

Make insights into the number of involved reports over various periods of time (past 52 weeks, 30 days, 7 days and 6 hours). Within these views, breakdowns by country and operator can be seen.


Delivery rate

Shows both the delivery rate for successfully delivered messages and a view in absolute numbers. At the user level, it additionally shows the most important reasons why message delivery fails (*error mapping*). With this information, both routing and the telephone number database can be improved.


Delivery speed

Delivery speed gives the average time in seconds required for the message to be received by the end user's mobile device. This is essential for time-sensitive messages and One Time Password codes with short expiration times.

New Zealand

Conversion rate

Search, find and optimize your mobile transactions by implementing the Conversion API. With it, you can achieve the best total overview of your campaigns' success and measure ongoing messaging traffic.


Messaging Analytics saves time, eliminates unnecessary processes and simplifies procedures and automatisation.

Why is Messaging Analytics interesting for you?

Quality controls

When sending One Time Passwords, it's important for the password to arrive quickly. Thanks to our quality checks, you will know if one of them doesn’t reach its recipients and why. That way, you can quickly help the end user so that he can receive a new password.

Telephone numbers up-to-date

How up-to-date is the phone number database for sending Mobile Marketing messages? With our Conversion API, you will know when a message reaches its target. Moreover, you will be able to measure your conversion rate an react accordingly.

Delivery time and delivery rate

Something urgent or exciting just happened? Therefore, you have sent an alert or a notification to all who need to know. Was the information delivered promptly and correctly? If not, why? CM Analytics will enable you to find answers to these questions.


CM‘s solutions are not only available for retailers. They can also be used in the Wholesale sector. Do you want to know more about what we can do for you? Read this page or contact us. We are always happy to help!

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Installing Messaging analytics app

Messaging analytics is installed

An error occurred during installing. Please try again.