Want full control over when visitors can book tickets, with opening hours that shift by day or season? Discover how to configure standard time slots, weekday exceptions, and exception periods (like the Christmas holidays) in the CMS, so your availability always matches your real opening hours.
What you’ll learn:
How to create standard time slots and vary them per weekday.
How to set up exception periods (e.g. holidays) with priorities, without breaking your base settings.
Practical tips on titles, linking to ticket groups, and fine-tuning your time-slot styling.
Not sure when to set something up as an exhibition versus an event in the CMS? This webinar takes a deep dive into the ticket groups module and shows you how to configure ticket types, texts, and settings the right way for each type of event.
What you'll learn
The difference between exhibitions and events, and when to use each.
How ticket types, advanced settings, and the text hierarchy (default, ticket group, ticket) work together.
Answers to frequently asked questions, like why time slots can disappear and how to add VAT correctly.
Did you know you can easily offer visitors extra tickets during checkout, like a guided tour or workshop? Discover how the upsell feature works and how a few settings can add extra experience and revenue.
What you’ll learn:
How to link ticket groups as upsells to your regular ticket flow, with their own capacity and time slots.
How to restrict upsells to specific days, periods, or timing relative to the main ticket.
Real examples, from a guided tour to a workshop, including adding text and images.
Do you host school classes or groups and want their booking process to run just as smoothly as your regular ticket sales? Learn how the groups and schools module works, from activities and capacities to invoicing and location management.
What you'll learn
How to set up activities with their own pricing, group sizes, and languages, separate from your regular ticketing.
How to configure time slots, texts, and payment methods per education level or group.
How to manage and export reservations, and link locations together to prevent overbooking.
Want to sell tickets through partners like Get Your Guide, Booking.com, or a local hotel, without risking overbooking? Discover how the Global Reseller Platform works as a separate sales channel with its own capacity, and how to safely sync it with your regular ticketing.
What you’ll learn
How to connect resellers, organize them into groups, and smartly split capacity between channels.
How syncing between the reseller platform and your regular capacity prevents overbooking.
How to use statistics and exports to keep track of sales per reseller.
How do you reach visitors when attention is scarce, and how do you turn that attention into loyalty? Together with Boost, we show how museums and parks combine data from ticketing, marketing, and point of sale to reach visitors more personally via email, WhatsApp, and more.
What you’ll learn
Which content strategies (like user-generated content and TikTok) work best right now to capture attention.
How the Mobile Marketing Cloud helps you integrate, segment, automate, and personalize your communication.
Real-world examples, from a WhatsApp museum guide to birthday campaigns and in-visit communication.
