Behind every application and hire

Answer every applicant, sign every hire

Reach candidates on WhatsApp and SMS, let AI answer their repeat questions and get contracts signed digitally, all on one platform, so recruiters have more time for people.

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Keep candidates engaged from application to first day

Applicants who hear nothing move on. Confirm every application and say what happens next.

Scarce skills favor the fastest firm. Tell job seekers who opted in about new roles at once.

Remind new hires of documents and start dates, and update them on changes without calls.

Your team answers the same questions all day. Let AI take them and keep the talks that matter.

Printing, signing and scanning cost you candidates. Get contracts and forms signed on a phone.

Built for staffing and recruitment

Guide every applicant from first reply to first day

Hiring is won in the first hours and lost in the waiting. Messaging, AI agents, campaigns, digital signing and identity checks work next to your own recruitment system. Start with the part that solves your biggest challenge.

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Messaging

Tell applicants what happens next, on the channel they read

Send candidates and flex workers confirmations, job offers and reminders on their phone, and let them reply. Stop chasing people by phone.

  1. Messages triggered by events in your recruitment system

  2. WhatsApp, SMS, RCS and email through one connection

  3. Two-way messages, so applicants can reply

Explore all channels
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Campaigns for job seekers

Keep your talent pool warm with the right jobs

Reach the right people about the right jobs, based on skills, location and availability, with follow-ups that start when someone applies or goes quiet.

  1. Campaigns by email, SMS, WhatsApp or push

  2. Segments built on any profile attribute

  3. Consent management so people confirm their opt-in

Explore campaigns
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Support for applicants

Answer routine questions with AI, and hand over to your team

Answer routine questions at once with AI agents, and let your team pick up the rest from one shared inbox with the full conversation attached.

  1. Answers from your own vacancy and process information

  2. One shared inbox for messaging, email, chat and voice

  3. Handover to a recruiter with the full conversation

Explore support
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Digital signing

Get employment contracts signed on any device

Get contracts and onboarding documents signed on any device, without printing. Each signed document comes with an audit report.

  1. Simple, advanced and qualified electronic signatures

  2. Templates, bulk sending and an API with webhooks

  3. Invitations by email, SMS or WhatsApp

Explore digital signing
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Identity checks

Know who you are hiring

Check who you hire without slowing candidates down: a one-time password, an ID scan or a national digital ID, added to a signing step.

  1. One-time passwords by SMS, WhatsApp or email

  2. ID scan with a live face check on a phone

  3. National digital ID where it is available

Explore verification

Answer applicants at every step of the journey

Application confirmations

Confirm every application right away and tell applicants what happens next.

Re-engage your talent pool

Send job alerts and campaigns to people in your database who opted in.

Applying on WhatsApp

Let applicants start in a chat that asks the first intake questions and passes the answers on.

Interview invitations

Invite applicants to a phone or video interview and remind them before it starts.

Questions about the role

Let AI answer questions about the role and the process, and pass the rest to a recruiter.

Decisions and feedback

Tell every applicant the outcome, with a thank-you for those who did not get the role.

Contracts and onboarding papers

Send contracts and forms for signature on a phone, with an identity check where one is needed.

Onboard new hires

Send forms to sign, start details and reminders so new hires arrive ready on day one.

Messaging, AI and signing together

One platform from first message to signed contract

Messages, questions, campaigns and contracts often sit in different tools. Candidates repeat themselves and recruiters switch screens.

On one platform, applicants get the confirmation, the interview invitation and the contract on the same phone. Your team answers from one shared inbox next to your applicant tracking system.

Confirmation, invitation, decision and contract reach the applicant on the channel they already use.

Earlier messages and AI answers sit beside the conversation, so a recruiter never starts with the question again.

Messaging, identity checks and signing run on one platform, next to the system your recruiters already work in.

Staffing, recruitment and HR

Find the part of the journey to fix first

A staffing or recruitment agency placing many people at once and an in-house HR team filling one role at a time ask different things of the same journey. See where you start.

Staffing and recruitment agencies

A large pool of people, a steady flow of new roles and many contracts a day. Start with job alerts and digital signing, then add AI answers for the questions every candidate asks.

In-house HR teams

Applicants send several applications at once and move on when nobody replies. Start with confirmations and interview updates, then add AI guidance.

Recruiters on working with CM.com

See how recruiting teams go digital

These recruiting teams share their own numbers from published stories: more applications through WhatsApp, signing across countries and documents signed in minutes.

40%

more applications since adding WhatsApp

Domino's

550+

users signing digitally, in 9 countries

Pagegroup

<2 min

to send and sign a document, at most

HoorayHR

3,500+

professionals and a steady flow of contracts

Maandag

Frequently asked questions

Does it work with our applicant tracking system?
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Messaging, AI agents and signing connect to other systems through APIs. Ready-made connectors to the large recruitment systems are not listed today, so your IT team or a partner builds the link. Your tracking system stays the source for vacancies, applicants and contracts. Ask us about your system.

Does AI decide who gets the job?
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No. AI agents answer questions and point applicants to open roles, based on the information you give them. Selecting, inviting and rejecting stay with your recruiters. When an applicant needs a person, the conversation moves to the shared inbox with its history.

Do applicants have to opt in to messages?
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For job alerts and campaigns, yes. Ask for consent when someone applies or registers, store it and honor every opt-out. Messages about an application someone has sent, such as a confirmation, follow the rules of the channel and your own legal basis, so check them with your legal team.

How do applicants sign a contract?
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Applicants get an invitation by email, SMS or WhatsApp. They sign with a signature generated from their name, an uploaded image or one drawn on screen, then accept the terms. You receive the signed document and an audit report.

Learn more
Is a digital signature valid for an employment contract?
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There are three levels of electronic signature under EU rules: simple, advanced and qualified. A qualified signature is equivalent to a handwritten one across the EU. Which level a contract needs depends on your country and the type of contract, so your legal team decides.

Where is applicant data stored?
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CM.com is headquartered in the Netherlands and processes data within the EU, with ISO 27001, 27017, 27018, 9001, 14001 and 20000 certifications. Signed documents are stored in a data center in the Netherlands, with the option to host them in a public cloud on request. Conversations in the shared inbox follow your own retention rules.

Read more

Book a demo with our staffing and recruitment team

Chat with our assistant, tell us which to solve first and pick a time: an applicant waiting for news, a recruiter answering the same question again or a contract still on paper.

This chatbot helps you schedule a demo with one of our experts. Please note that it can't answer detailed questions about CM.com products, services, or pricing. Our team will be happy to cover those during your demo.

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