Turn one-time visitors into returning guests. Reach the right audiences, increase revenue beyond ticket sales and keep every night running smoothly.
Venues and clubs that grow with us
Reach the right crowd, sell more tickets and boost attendance across your calendar.
Turn artist fans into returning guests with direct relationships and relevant communication.
Increase revenue per guest with upgrades, merchandise, food and drinks.
Let guests resell eligible tickets through an official channel and help fill empty spots.
Speed up entry, payments and support while reducing queues and workload.
Ticketing, marketing, the app, payments and service share audience data where your permissions and integrations allow. Start with the part that answers your biggest challenge and add more later.
Every show brings in an audience. But how well do you know the people coming back? Connect ticketing, spending, and engagement data to recognize returning guests, understand their preferences, and invite them to shows they'll love.
The headliner changes every night. Your relationship with your audience doesn't have to start from zero.
See who keeps coming back and what they love. Turn those insights into more relevant campaigns and more ticket sales.
Connect ticketing, bar and merchandise spending, and app engagement to understand your audience and uncover new revenue opportunities.
Give ticketing, marketing, programming, and service the insights they need to make better decisions, with your data under your control.
Sell tickets through your own branded shop, manage access at the door, and turn every ticket buyer into an opportunity for the next show.
Branded ticket shops with flexible ticket types and add-ons
Secure resale and fast ticket scanning
First-party audience data for future campaigns
Turn audience insights into campaigns that sell more tickets. Reach guests based on previous visits, preferences, and engagement, and keep your venue top of mind between shows.
Audience segmentation based on behavior and interests
Email, WhatsApp, SMS, and push campaigns
Automated journeys that drive ticket sales and repeat visits
Bring tickets, upcoming shows, personalized recommendations, and venue updates together in one branded app. Stay connected with your audience beyond a single night.
Tickets, lineups, schedules, and venue information
Personalized push notifications and updates
Interactive experiences and sponsor activations
Insights into audience engagement
Keep the bar moving when the venue fills up. Connect orders, payments, and sales insights to serve guests faster and make the most of every busy night.
Fast payments across bars and sales points
Mobile ordering and QR-based purchases
Real-time insights into sales and performance
Let AI agents handle common questions about tickets, opening hours, lockers, and accessibility. Give your team more time for the conversations that need a human touch.
Instant answers based on your venue information
Automated support through chat and WhatsApp
Easy handover to your team with conversation history
From the on-sale to the days after the show, each use case shows what changes for your guests and your team. Start with the one that costs you the most.
Give returning guests first access to relevant shows. Track ticket sales and reach the right audiences when a show needs an extra push.
Let AI handle common questions about opening times, lockers, age limits, and accessibility. When personal support is needed, your team takes over with the full conversation at hand.
Speed up entry with digital ticket scanning and keep bar service moving with mobile ordering and connected payments. Less time in line means more time enjoying the show.
Use insights from previous visits to reach guests with relevant shows and personalized campaigns. Keep the connection going long after the lights come on.
From concert halls and nightclubs to multi-venue groups. Different audiences, different challenges. One connected platform that adapts to the way you operate.
Music venues and concert halls
Every act attracts a different crowd. Connect ticketing, marketing, and audience insights to reach the right fans, drive ticket sales, and turn occasional visitors into regulars.
Nightclubs
Late decisions, changing nightlife habits, and busy peak hours. Reach the right crowd, drive ticket sales, speed up payments, and make every night more profitable.
Venue groups
Connect audience insights across locations to recognize returning guests, coordinate campaigns, and uncover opportunities across your venue group. All while keeping control of your data.
CM.com is much more than a software supplier for us. They're truly an innovation partner. It's impossible for a venue to keep up with every technological development ourselves, so it's incredibly valuable to have a partner that actively thinks along with us.
Now with CM.com, we have a lot of new things that our system couldn’t give us before. We have all the new tools and things that we didn’t have before. It’s given us a lot of new horizons for how to manage the club, how to manage the brand.
For us the app is more than a venue guide. It works as a strategic channel to engage fans and activate partners year-round.
From independent venues to international event organizations, CM.com brings decades of live industry experience, proven technology, and connected solutions to every show.
Powering live experiences since 1999.
Supporting businesses across the globe.
Trusted by festivals, venues, clubs, and leading live experience brands.
Your data stays yours. Securely stored in Europe.
Yes, if you want to. Start with the part that answers your biggest challenge, such as marketing, the bar or service, and connect it to your ticketing where an integration exists. Which connections are available depends on the ticketing system you use today.
Some will. Connected, permitted data shows who has come before and which shows they came for, so you can invite them to a similar night instead of sending everyone the same announcement. Your own app adds a direct way to reach them between shows. Measure repeat visits against your own baseline before you judge the result.
Start by mapping which guest relationships and data your venue may use under your contracts and privacy rules. Not every ticket buyer is a guest you can contact. The data you can use comes from your own shop, your own channels and the permissions guests give you.
Only where a guest can be identified, for example through an account or a ticket linked to the order. Many bar sales are anonymous, and they still give you reporting by bar, team member and product. Linking purchases to guests depends on your setup, the guest's permission and privacy rules.
The guest offers the ticket in your resale shop, and the new buyer receives a new barcode. The original barcode is cancelled, which helps against fraud and leaves fewer places empty. Prices and eligible shows follow your ticket types and agreements, so the exact setup depends on your event.
Yes. CM.com is fully GDPR-compliant. Data is stored in Europe, and we give you the tools to manage consent, data access requests, and retention policies. Your legal team will have what they need.
Read moreYour next night starts with the audience you build today. Chat with our assistant, pick a time and see where one guest profile helps you first.
This chatbot helps you schedule a demo with one of our experts. Please note that it can't answer detailed questions about CM.com products, services, or pricing. Our team will be happy to cover those during your demo.
