As China's pan-entertainment industry expands globally, short videos and short dramas are becoming its strongest driving force. From Southeast Asia to North America, and from Europe to the Middle East, people are glued to their phone screens, immersed in enjoyable bite-sized content. Often, this content is aimed purely on generating as much traffic, and thus money, as possible. But amidst this global content surge, a startup named Kidream.ai is dreaming bigger. While competitors chase short-term gains in traffic and monetization, the Kidream.ai team grapples with a more fundamental question: how can we make users truly feel heard, understood, and respected through content?
This seemingly simple belief ultimately led them to CM.com, an international service provider with over 26 years in the communications industry, for a partnership that evolved from functional collaboration to shared beliefs.
CM.com's solutionsAs digital entertainment evolves at a rapid speed, Kidream.ai stands at the forefront as an all-in-one AI entertainment platform. They merge AI-generated short dramas, interactive story reading, and casual games into an AI-driven immersive narrative experience. Users don't just consume content; they actively participate in its creation and evolution.
Kidream.ai's uniqueness lies in its AI-driven short dramas that extend into interactive reading, where users can choose between different plot directions and experience true narrative participation. Easy-to-play games add fun to the short breaks between story moments. And thanks to continuous updates with new features, themes and experiences, users can keep exploring new experiences.
Whether users want to watch a well-crafted AI short drama in a spare minute, explore infinite possibilities in interactive stories, or release stress through fun mini-games, Kidream.ai delivers it all seamlessly. The platform is a digital playground full of imagination, where entertainment is no longer a one-way broadcast, but a delightful two-way engagement.
Kidream.ai firmly believes that AI is not just a technical tool, but the key to a new era of creativity. It’s changing how stories can be told by adding in new and exciting features, and by letting imagination break free from real-world limits. In the digital world, much more is possible. Kidream.ai’s goal is to create a fun entertainment world where technology and imagination come together, allowing users to explore, create, and interact with AI in ways that have never been possible before.
Many companies going global obsess over DAU growth and user acquisition ROI, but driving traffic is merely the beginning. Winning the hearts of users requires more sophisticated operations. Rather than just generating traffic, Kidream.ai cares about building a digital entertainment ecosystem where technology and imagination meet, enabling every user to explore and immerse themselves in the content. This way, users can build genuine emotional connections with AI in unprecedented ways. This is where technology meets art.
Guided by this philosophy, Kidream.ai has been searching for ways to build deep user relationships. Typical cloud communication providers that offer APIs are often stuck in a "channel mindset", but Kidream.ai sought more than a communication solution. They needed a partner who understands that user relationships trump short-term conversions. This aligns perfectly with CM.com's values.
As an international cloud communications provider with over 26 years of expertise, CM.com not only offers solutions like international SMS, Voice, email, WhatsApp, RCS, and Viber for global expansion, but is also committed to enhancing user experience through technology while empowering companies to expand globally.
Kidream.ai is guided by a simple belief: technology serves people, and every interaction must prioritize user experience and trust above all else. After discussing this shared goal with CM.com’s expert team, Kidream.ai implemented the SMS Gateway, the HALO Agentic AI platform, and the international Voice IVR into a seamless user experience.
Despite the rise of other, perhaps more conversational channels, SMS remains a popular choice for business messaging. Why? Because of its unparalleled reach and convenience.
The network landscape in Southeast Asia can be complex, with many different people using different operators and channels. This means that Kidream.ai had one important requirement for their business communication: their verification codes, notifications, and marketing messages had to reach their users. Anytime. Everywhere. And SMS is still the perfect channel for that! The channel is native to almost all mobile devices, regardless of operator or manufacturer, and it boasts incredible open rates up to 98%! By leveraging CM.com's extensive SMS resources and routing optimization strategy in Southeast Asia, Kidream.ai uses SMS business messaging to engage their users, not just for notifications, but to build a connection.
SMS marketing messages: to reach new potential customers via the wide reach of SMS.
SMS notification messages: to send one-time SMS codes for login, verification, payment confirmation, change notifications, and real-time episode updates anywhere, anytime.
It should be no surprise that excellent customer service is important to Kidream.ai. AI content should always be supported by equally intelligent AI customer service. This way, AI is not only used for content creation, but also to connect users to the brand.
With an advanced AI platform, user interactions can be automated without losing that important human touch. CM.com’s Agentic AI solution HALO is perfect for the job.
On the front end, when users ask questions, HALO instantly accesses backend systems, quickly retrieves order information, and automatically responds to inquiries without human intervention. This allows human agents to focus on complex issues, improving response speed while reducing operational costs.
Kidream.ai also integrated the Voice solution as a service channel. Customers can call in, and through IVR, receive automated voice guidance to quickly resolve their issues, improving customer service efficiency.
Check the solutions out on Kidream.ai's Customer Service Portal
HALOInternational VoiceKidream.ai explores how AI can enhance, rather than replace, human creativity. And by doing so, they fused AI and content creation, opening up new possibilities for smart entertainment through AI-generated content and real-time interactions. Important to their approach, is that the user is still at the center of the strategy. Automation without losing that human connection.
CM.com also strongly believes that technology should empower connectivity. As a worldwide CPaaS provider, CM.com offers multiple channels, including SMS, Voice, email, WhatsApp, and RCS, to help global enterprises reach users across different markets. AI platform HALO offers smart AI agents to help brands streamline their customer engagement and deliver service at the right moments.
If the collaboration between Kidream.ai and CM.com makes one thing clear, it’s that AI is booming. And while it will penetrate every market, its main purpose will always be to improve human experiences and helping people grow rather than limiting them.
In an era where AI can mass-produce content, sincerity and human touch remain as important as ever. Moving forward, Kidream.ai will gradually expand into other international markets, and its partnership with CM.com will only grow, adding more engagement options and exploring new possibilities worldwide.
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