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Connectivity Platform

Subscriptions​
Features

Overview of the features from the Connectivity Platform

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Discover Our Subscription Options

Go - free

Easily connect with customers on their preferred channel and kickstart your interactive journey.

Basic - €129 per month

Expand your reach and add extra channels to meet customers where they are for the best experience.

Advanced - €399 per month

Scale up your conversational strategy, and engage your audience anytime, anywhere.

Pro - Tailored

Rely on our platform to provide a great customer experience on any relevant channel.

Features per Subscription

Compare Subscriptions

Features Go Basic Advanced Pro
Features Go Basic Advanced Pro

Connect via HTTP endpoint

Regular throughput speed

10
messages / second

50
messages / second

100
messages / second

Up to 1000
messages / second

Connect via mail-to-text

Connect via SMPP

-

-

Up to 10

Unlimited

Access to high-priority processing

-

-

Expert managed global routing

Multichannel fallback

Direct operator routes

-

-

-

Customized routes

-

-

-

Contact us to discuss the possibilities

Bring-your-own references

Unique reference generator

-

Phone number validation

Phone number sanitization

-

-

Real-time status updates via webhooks

Two-way encrypted connection (SSL)

-

-

-

CM.com Safeguard suite tools

Safeguard Basic

Safeguard Basic

Safeguard Enterprise

Safeguard Enterprise

Conversational Connections

1 included

5 included

15 included

Tailored to your needs

Secure media storage

Fair use policy

Fair use policy

Fair use policy

Fair use policy

Media retention period

30 days

30 days

30 days or custom

30 days or custom

Access to message logging

Access to messaging analytics

Access to conversational analytics

Access to channel configuration

Integrate with our Engage Platform

Access to Knowledge Center

Emergency Monitoring via NOC

Access to online status portal

Access to support

FAQs & Email

FAQs , Email & Phone

FAQs, Email, Phone, & Live Chat

FAQs, Email, Phone, Live Chat & AM

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