Back to blog

Tag "HALO"

Choosing the Best AI Platform: Comparing Features, Costs, and Use Cases

AI platforms are playing an increasingly important role in how companies organize their customer service and marketing. Whether you run a small support team handling large volumes of inquiries or manage an international organization processing thousands of interactions a day, choosing the right platform makes a big difference. But what AI platforms are out there? How do they work, and in which situations do they really shine? In this article, we compare six widely used AI platforms: HALO, N8N, Neople, Intercom, Zendesk, and Salesforce. We’ll explore their strengths and weaknesses and show which type of organization benefits most from each.

5 minutes read Sep 09, 2025

HALO

Never Wait on Hold Again: How Voice AI Is Transforming the Customer Experience

HALO, our Agentic AI solution, just got a powerful new upgrade: Voice. With Voice as a channel, you can fully automate phone conversations and serve customers more efficiently. No more long wait times or frustrating transfers - just fast, natural conversations between your AI agent and your customer. They speak their question, and instantly receive a spoken response. In this article, Product Marketer Tom Faas shares how HALO’s Voice is reshaping the way we think about (phone) support.

5 minutes read Aug 08, 2025

HALO

Why Templated AI Agents Are a Game-Changer

In today’s fast-paced world, customers expect instant, seamless service. Whether it’s tracking an order, scheduling an appointment, or managing a return, businesses are under pressure to deliver quick and accurate responses, without driving up costs or overloading their teams. Templated AI agents, powered by agentic AI, are stepping in to meet this challenge.

4 minutes read Aug 04, 2025