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Articles from CM.com

Jun 24, 2019 • Instant Messaging

How to use the WhatsApp Business solution in Telecoms

In this series of sector-related tips for the WhatsApp Business API, we're diving into the possibilities of WhatsApp for the Telecoms sector. How can you benefit from the WhatsApp Business solution to reduce pressure on customer care while optimising the customer journey?

Jun 06, 2019 • CM.com

Platform updates: June 2019

Every day, over a hundred developers are working on improving the CM.com platform. In this update, we want to inform you about the latest changes made to improve your platform experience.

Jun 04, 2019 • WhatsApp

How to use the WhatsApp Business solution in: Travel & Hospitality

In this series of sector-related tips for the WhatsApp Business API, we're diving into the possibilities of WhatsApp for the Travel & Hospitality sector. How can you benefit from the WhatsApp Business solution to reduce pressure on customer care while optimising the customer journey?

May 14, 2019 • CM.com

CM.com is mobile technology partner Dutch Grand Prix

The Grand Prix is returning to the Netherlands after 35 years. One of the main sponsors of the Heineken Dutch Grand Prix is CM.com. CM.com’s Conversational Commerce to optimise DGP fan experience.

May 09, 2019 • Sign

VECOZO offers healthcare providers IDIN and CM Sign for signing agreements

VECOZO, the national communication hub for healthcare, uses iDIN and CM Sign in addition to physical identification for contract signing. Below you can read why VECOZO also opts for online identification and electronic signatures for contracts.

May 06, 2019 • CM.com

Platform updates May

Every day, over a hundred developers are working on improving the CM.com platform. In this update, we want to inform you about the latest changes made to improve your platform experience.

May 01, 2019 • WhatsApp

3 reasons why companies line up for the WhatsApp Business solution

When talking about the WhatsApp Business solution for companies, we're talking about three main benefits: Reach, engagement and preference. In this short article, we'll explain how these can benefit your business.

Apr 24, 2019 • WhatsApp

8 Tips to build an active audience on WhatsApp Business

WhatsApp has an engagement rate of over 70%. This makes WhatsApp an exceptionally valuable channel to build a relationship with your customers or clients. But how do you ensure people know you're available on this popular messaging channel? This article shares some tips on generating an audience on WhatsApp and optimising the customer experience.

Apr 17, 2019 • Sponsorship

A full stadium: secondary ticketing is the solution

Those who visit a festival regularly, are familiar with the online platforms on which you can buy and sell second-hand tickets. For consumers an easy way to sell a ticket or to take over a ticket - even just before the event takes place - from someone else. This resale phenomenon is called secondary ticketing, and has entered the sports market.

Mar 28, 2019 • Payments

The future of payments | What do consumers expect from companies?

Standing in line for checkout, waiting until the cashier scans your products and paying the total amount at the card machine. More and more shops find out that this is no longer the standard. From self-scan check-outs to invisible payments via a mobile app. The customer is increasingly in control, but also wants to pay as quickly as possible and that offers opportunities. We talked about this with Noor Pierik, Portfolio Manager from CM Payments.

Mar 19, 2019 • CM.com

Platform updates: April 2019

Every day, over a hundred developers are working on improving the CM platform. In this update, we want to inform you about the latest changes made to improve your platform experience.

Feb 26, 2019 • CM.com

The greatest innovations at MWC 2019

The Mobile World Congress (MWC) in Barcelona is jam-packed with mobile innovations. Here, I would like to highlight those trends and innovations that stood out most, kicking it off with a much expected 'mobile gadget'.

Feb 26, 2019 • CM.com

Platform updates: February 2019

Every day, over a hundred developers are working on improving the CM platform. In this update, we want to inform you about the latest changes made to improve your platform experience.

Feb 20, 2019 • SMS

The power of combination: PortingXS combines SMS and Voice

How do you ensure a better customer experience with SMS and Voice? PortingXS facilitates number retention for every type of phone number when a customer switches from one telecom operator to another. We spoke with Tim Leliveld, Area Manager at PortingXS, about their smart application of SMS and Voice for an optimal customer journey.

Jan 29, 2019 • CM.com

Platform updates: January 2019

Every day, over a hundred developers are working on improving the CM platform. In this update, we want to inform you about the latest changes made to improve your platform experience.

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