Say goodbye to juggling multiple tools and start managing all your campaigns within one platform.
Engage customers via personalized campaigns across all messaging channels, email, SMS, and mobile apps.
Easily build on-brand campaigns with AI-suggested content, visual editors and real-time customer data.
Mobile Marketing Cloud helps you create seamless marketing campaigns and deliver consistent experiences across the whole customer journey, all from a single platform—reaching your customers at the right time with the right message on the right channel.
Easily design end-to-end customer journeys with visual and straightforward drag-and-drop creation tools.
Easily create automated personalized experiences with AI and let the AI do the heavy lifting
Measure campaign performance with real-time insights from each and every customer touchpoint.
Say goodbye to disconnected customer journeys with Mobile Marketing Cloud. Our platform offers cross-channel integrations to ensure you reach your customers on their preferred channel.
Watch demo videoEnhance email marketing with tailored content based on customers' behavior and preferences in advanced segmentation.
Connect with customers on the most popular messaging channels, such as WhatsApp, Facebook, and Instagram.
Reach your customers without them needing to download another messaging app via SMS, RCS and Push notifications.
Increase retention, boost customer loyalty and drive conversions with 1:1 website experiences no matter the device. Mobile Marketing Cloud enables you to customize web players and in-app notifications with a visual editor or HTML, CSS, and JavaScript, ensuring all website visits are relevant to each customer.
Visual, Drag-and-Drop Workflows
AI-Generated Personalization
First-Party Data Collection
Mobile Marketing Cloud seamlessly integrates with our service and AI tools to create a unified customer experience and unify data across departments. It effortlessly connects to our Customer Data Platform, AI Decisioning Engine and Mobile Service Cloud.
Our Engagement Platform connects Mobile Marketing Cloud to our Customer Data Platform, ensuring all campaigns are personalized based on real-time insights and behavior.
Our Engagement Platform integrates Mobile Marketing Cloud with our AI Decisioning Engine, automatically creating and suggesting tailored content for marketing campaigns.
Our Engagement Platform combines our Marketing Solutions and Agent Inbox to activate campaigns and newsletters based on service information, designated tags and customer sentiment.
Through our partnership, we at Sligro delivered 30 million personalized promotions, achieved a 5% increase in conversion rates, and saw an 11% rise in location visits, significantly advancing our mission to support food professionals in the hospitality industry.
Sligro
There are many factors that influence the trip you are looking for, such as the travel group and the length of the trip. With the AI Decisioning Engine, we were able to offer a relevant and personalized offer to each customer selected from the large selection from across the travel group.
Mike de Block, CEO Bookit
The AI Decisioning Engine of CM.com provided Corendon with a predictive solution for a personalized approach for almost every aspect in marketing communications. More traditional channels such as print and telephone are also benefiting from these accurate predictions.
Ed Rice, Head of Commercial
Leave your information and get instant access to our 10-minute demo video. In which we will show you:
The real product in action - not polished marketing visuals, but exactly how it works.
How our Engagement Platform can help you get better results.
Step-by-step explanations of key features and benefits.
CM.com’s Mobile Marketing Cloud is an omnichannel marketing automation platform with a fully integrated Customer Data Platform (CDP). It combines customer data, all messaging channels and AI powered automation in one environment. By unifying these capabilities natively, the Mobile Marketing Cloud helps marketers create personalised, real time customer journeys across email, SMS, WhatsApp, mobile push and web push without relying on separate tools or technical integrations.
The Mobile Marketing Cloud is designed for mid sized ecommerce and retail businesses that want strong marketing automation without the complexity or cost of enterprise suites. Smaller companies can start with essential journeys and scale over time, while larger organisations use MMC as a fast omnichannel platform to improve deliverability, mobile engagement and time to market. It fits both growing and established companies looking to enhance multichannel communication.
Most marketing tools focus on one area like email, CRM or segmentation. The Mobile Marketing Cloud is different because it unifies all core automation components in one native platform: a real time CDP, fully integrated channels, real time triggers, advanced segmentation, 1:1 personalisation, AI that selects the next best action and HALO agentic AI that can run tasks autonomously. This avoids plug ins, sync delays and external dependencies.
Yes. The Mobile Marketing Cloud is designed so marketers can create sophisticated, automated journeys without technical support. The drag and drop journey builder, visual segmentation interface and central customer profiles make it easy to design end to end customer experiences.
Most teams are able to launch their first automation flows within days.
Yes. CM.com’s Mobile Marketing Cloud includes email, SMS, WhatsApp, mobile push, web push and landing pages. Because every channel uses the same underlying customer data and CDP profiles, marketers can easily create omnichannel journeys and switch channels based on deliverability, urgency or customer behaviour.
This makes the Mobile Marketing Cloud a true mobile first omnichannel marketing platform.
Yes. The Mobile Marketing Cloud contains CM.com’s fully integrated real time Customer Data Platform. It merges customer data from ecommerce systems, CRM, POS, apps and marketing channels. Profiles update instantly, enabling real time triggers such as abandoned cart, product view, repeat purchase, lifecycle stage changes and inactivity.
Because the CDP is part of the platform, there is no need for external syncs or separate CDP tools.
The Mobile Marketing Cloud uses two powerful forms of AI. The AI Decision Engine analyses behaviour, predicts the best timing and recommends the right channel or message for each customer. HALO agentic AI supports marketers with enrichment, follow ups, updates and workflows, and can autonomously run complete marketing processes. Together, these AI capabilities make campaigns more personal, timely and efficient.
Yes. The Mobile Marketing Cloud is part of CM.com’s global enterprise infrastructure, which processes billions of messages annually for leading brands. The platform is ISO certified, GDPR compliant and continuously monitored.
Because CM.com owns its complete CPaaS and messaging stack, the Mobile Marketing Cloud offers higher messaging deliverability, reliability and uptime than platforms relying on external gateways.
Yes. The Mobile Marketing Cloud integrates with ecommerce platforms, CRM systems and analytics tools using APIs, webhooks and standard connectors. These integrations keep customer profiles, events, orders and product data in sync in real time.
This ensures accurate segmentation and reliable automation without manual work.
Most teams launch their first campaigns within a few days. Common journeys such as welcome flows, abandoned cart automation and back in stock alerts can be configured quickly using templates.
During onboarding, a Customer Success Manager helps set up data sources, channels and best practice workflows so the platform delivers value rapidly.
Yes. The Mobile Marketing Cloud grows with your organisation. Start with basic marketing automation and expand into advanced segmentation, omnichannel journeys and AI driven decisioning without switching platforms.
As your business evolves, MMC can connect more data sources, channels and complex logic while keeping everything centralised in one unified environment.
The Mobile Marketing Cloud is part of CM.com’s wider communications and customer engagement ecosystem, which includes all the messaging channels (SMS, WhatsApp, RCS), CPaaS infrastructure, conversational tools and customer support solutions. Built directly on CM.com’s CPaaS and data layers, the Mobile Marketing Cloud offers higher deliverability, stronger mobile engagement and seamless connections with conversational and service workflows.
The holiday season is almost here, and it comes with the perfect opportunity to connect with customers in a personal and meaningful way. Messaging channels like WhatsApp, RCS, and SMS can help you create an unforgettable customer experience this Christmas. In this blog, you’ll discover how these channels can boost satisfaction and drive sales during the busiest time of the year.
Black Friday is a huge shopping event, drawing crowds of eager shoppers hunting for deals. But once the rush fades, the real challenge begins: turning one-time shoppers into returning customers. Customer retention is vital for long-term success, and the period after Black Friday is the ideal moment to turn short-term excitement into lasting relationships. In this blog, you’ll learn how to keep customers engaged and coming back long after the rush is over.
In an age of mass marketing with constant TV, internet and email advertising, it’s safe to say that peak sales periods like Black Friday and the Holiday Season can be an overwhelming experience for consumers around the world. When marketing messages don’t match consumers’ needs and interests, they disconnect. They mute notifications, skip ads, and avoid all forms of marketing until the peak season is over. As an eCommerce marketer, you should always be looking to avoid this by diversifying and personalizing your marketing strategy in a way that suits your customers needs and sensibilities.
The fastest path to more conversions is maximizing reach - after all, customers can not buy your products or use your services if they haven't heard of you.
In a world where AI agents are becoming the norm, the real challenge isn’t understanding what they can do but imagining how they can work for you. AI Agents are more than just automation tools; they’re customizable digital colleagues, ready to take on roles tailored to your unique business needs. The possibilities are endless, but it’s not always easy to know where to start. It's time to spark your creativity. From streamlining niche processes to handling tasks you didn’t even realize could be automated, AI Agents can integrate seamlessly into your team. Here are some fresh ideas to inspire your next digital colleague.
There’s only one thing you want as a marketer, and that's grabbing the attention of your customers with your ROI in mind. With a popular platform like WhatsApp Business, the reach and engaging nature of the channel are a great place to start. But how do you truly stretch your marketing budget to see better results? By using data to your advantage!
Surely, we’ve all heard the terms multichannel and omnichannel before. And sometimes even cross-channel or single channel. It seems like these terms are often used interchangeably, making it hard to understand what’s what. It is, however, very important to know the difference between these terms when talking about customer communication – because it can truly make or break the customer experience.
Black Friday 2024 is just around the corner, bringing with it a great opportunity for retailers to maximize their sales. However, standing out in such a competitive event isn’t easy. Consumers expect attractive offers, fast deliveries, and top-notch customer support. In this article, we’ll show you how to simplify the purchasing process during Black Friday, optimizing everything from promotions to logistics and 24/7 customer service. Discover the best strategies to ensure a seamless experience and increase customer loyalty. Don’t fall behind this Black Friday!
Are you already talking to your customers on WhatsApp? You really should! WhatsApp Business Platform, the business communication platform of one of the most popular messaging channels in the world today, has a wide selection of powerful engagement tools to enhance customer communication and boost sales. And they've added another innovative feature under their belt: WhatsApp Carousel.
Select a region to show relevant information. This may change the language.
Fuel Your Marketing With Customer Data
