messaging-gateway
Business Messaging API

One Messaging API for Multiple Channels

CPaaS solution connecting multiple messaging channels into one single Business Messaging API for seamless communication.

business-messaging-api

Business Messaging API for Powerful Conversational Messaging

Access to All Messaging Channels

Start sending and receiving messages in minutes and access all messaging channels via one single API.

Automatic Channel Fallback

If your recipient doesn't have the preferred channel an automatic fall back to another channel such as SMS will be used.

Privately Owned Infrastructure

Cloud platform with a unique Business Messaging API for all channels and certifications.

ONE API TO RULE THEM ALL

whatsapp
apple business chat
viber
rcs
facebook messenger
instagram messaging
google business messages
sms
push
multi channel messaging

Messaging API Built for Developers

With the CM.com Business Messaging API you can send personalized messages to mobile phones all around the world, on all popular channels. Send and receive one message, or thousands at once.

  1. Manage just one API instead of separate APIs per channel

  2. Add rich content to optimize customer service

  3. PHP, Java or C#? We speak your coding language!

Contact Us
channels platform dashboard

Software to Empower Business Messaging

Monitor and optimize your messaging strategy in our easy-to-use Channels dashboard. View all your connected messaging channels, add different accounts and keep full control.

  1. Easily request additional channels and numbers

  2. Get clear insight into your monthly active users

  3. Test the WhatsApp Business Solution in our Sandbox

To API Documentation

Mobile Communication for Every Customer Interaction

Send reminders of deliveries, orders, appointments

Talk with your customers and deliver support

Updates, changes or reminders; alert when it matters

Protect accounts with two-factor authentication

Drive action with mobile marketing campaigns

Essential Messaging Channels for Your Business

Essential Messaging Channels Guide

The Guide to Conversational Messaging

Customer engagement today happens on a variety of online channels. Discover why customers demand it and why businesses need conversational messaging.

Download Guide

How Other Brands Use Our Business Messaging API

Integrate Our Business Messaging API

Easily integrate, scale-up or add extra channels with one unique Business Messaging API. There are several example codes available for different programming languages.

Discover Our Growing Platform

Easy and Convenient

Benefit from one single platform and account for all your business messaging, on all channels.

Unbeaten Reliability

Send and receive messages from our platform with high uptime and a redundant setup.

Real-Time & Historical Analytics

Our powerful analytics tools give you a real-time, detailed overview of your worldwide traffic.

Activate All Your Messaging Channels

Easily increase your customers' engagement and offer better customer service by connecting to multiple channels via one Business Messaging API.

Activate the channels you need in the Channels app on the CM.com platform.

Try for free

Latest Articles

WhatsApp vs Facebook Messenger
Jan 17, 2024 • Instant Messaging

WhatsApp vs Facebook Messenger: Which Messaging Channel is Best for What?

WhatsApp and Facebook Messenger are both established messaging channels for customer engagement. But what are the differences? Which advantages does each channel have for what business use case? Let's dive into the details

facebook-chatbot-1
Sep 22, 2023 • Instant Messaging

Chatbots in Action: Facebook Chatbots

In the real world, people use different environments to achieve different goals. They’ll go to brick-and-mortar shops to compare prices and competitors. Visit a showroom to experience products up close. Or schedule a meeting to see a live demo. But is that how it works in the digital world? Yes, it is. The digital world has various environments, too, from websites to messaging channels, social platforms and more.

instagram-chatbot
Sep 13, 2023 • Instant Messaging

Chatbots in Action: Instagram Chatbots

Every channel where customers interact with a brand offers a different experience. Among the most distinctive is Instagram. Unlike other social media apps, Instagram users scrolling through posts often feel a deeply personal connection with the sources they follow: celebrities, favorite products, and subjects they’re passionate about. It’s a community built on trusting influential people.

messaging-fraud-and-prevention-for-businesses
Sep 06, 2023 • Instant Messaging

A2P Messaging Fraud and Prevention for Businesses

Safeguarding company data against security threats should be on the top of the priorities list for every modern company. Especially since A2P, or application-to-person messaging fraud is on the rise. Read all about the different types of A2P fraud and what steps you can take to avoid being the next victim.

blog-facebook-marketing-messages
Aug 10, 2023 • Instant Messaging

Introducing Facebook Marketing Messages

Social media plays a central role in modern-day customer engagement. Personalized messages on the favorite messaging platforms of your customers will skyrocket the customer experience and grow brand loyalty. Meta now introduced a new way to market to your audience: via Facebook Messenger.

How Popular is Facebook Messaging
Jul 20, 2023 • Instant Messaging

Facebook Messenger: Popularity, Users, and Insights

Everybody has probably used (or at the very least heard of) Facebook and its communication channel Facebook Messenger. But did you know that Facebook Messenger can be of great added value for your business? Use this versatile channel to reach your audience!

instagram-marketing-messages-feature1
May 19, 2023 • Instant Messaging

Introducing Instagram Marketing Messages

Today, more and more customer engagement happens on social media. And with good reason. Personalized messages on the favorite messaging apps of your customers can truly benefit your brand awareness. Instagram's new Marketing Messages feature offers a great marketing tool to be visible where your customers are and re-engage them to boost those conversion rates.

whatsapp-business-platform-centros-educativos
Jan 02, 2023 • Instant Messaging

What Is a WhatsApp Opt-in and Why Do I Need It?

WhatsApp has a number of policies in place to help them improve the overall customer experience and build a more positive relationship between consumers and online businesses. One such policy specifies that, before sending any messages to your customer through WhatsApp Business, businesses must first receive consent to do so.

end-of-sms
Dec 02, 2022 • Instant Messaging

SMS is 30 years old! 30 facts about SMS through the ages

Happy birthday, SMS! This famous channel celebrates its 30th birthday on December 3rd, 2022. From messages between individuals to SMS Marketing, the channel reigns supreme in the world of telecommunications. Let's look at some fun statistics and details you might not know about; 30 years of SMS history, the channel that pioneered mobile messaging as we know it today.

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