Moco Museum is a modern museum that uses CM.com’s smart technologies to stand out and remain constantly innovative. To meet the high expectations of today’s visitors, it’s essential to provide a unique experience for success and engagement.
Read full storyManage your ticket shop yourself with your own CMS – no technical knowledge needed!
Fully personalize your ticket shop, emails, and tickets with your own brand identity.
Complete peace of mind & support for you and your visitors!
Boost your ticket sales with a fully customizable ticket shop that reflects your brand. Offer flexible ticket options, secure payments, and maximize your revenue with upsells during checkout!
More about TicketingSell tickets with an integrated POS and kiosk system. Manage all sales from a single capacity source with an online ticket shop and software for faster entry and a better visitor experience.
Discover MoreThe Heineken Experience is one of the most popular attractions in the Netherlands, continuously evolving both technically and online.
Modern and Contemporary' is what Moco stands for. Not only in their art, but also in the technology they use, they are a forward-thinking museum.
Reach your visitors through their favorite channels – like WhatsApp and SMS – with relevant and personalized updates about exhibitions, parking, and more. Collect valuable data, automate your communication based on behavior and preferences, and increase engagement.
Send text, videos, links, and audio via WhatsApp & SMS
Design landing pages fully in your own branding
Centralize and leverage visitor data for smart segmentation
Respond to questions faster, avoid wait times, and provide visitors with instant clarity – through any channel, all in one clear inbox. Centralize all your customer contact and let your team collaborate more efficiently. Thanks to our intuitive chatbot builder, you can automate responses effortlessly and offer 24/7 service without extra workload.
Save costs and valuable hours
24/7 automated responses via chatbot
Turn questions into conversions
Visitor & conversation insights for the whole support team
With our reseller module, you can easily offer your tickets through both international and local partners. Resellers can sell your tickets directly to their customers or promote them on their website.
Expand your international reach with online resellers.
Easily manage all your resellers from one central dashboard.
Sell tickets faster and more efficiently.
We can’t wait to hear more about your museum or park. Together, we can discuss your goals and explore how our tools can help you achieve them.
ContactMore and more consumers are opting for flexibility at checkout. Consequently, installment payments - also known as Buy Now, Pay Later (BNPL) - are growing rapidly in popularity. This model allows consumers to receive products or services immediately and pay later (or in installments). Convenient for large or unexpected expenses, and attractive because of immediate ownership with no immediate cost.
Fraud is, and will always be, a serious threat to the financial services industry. As digital banking, fintech platforms, and online transactions grow, so do the tactics of cybercriminals looking to exploit vulnerabilities. Do you provide financial services? Then it's important to remain vigilant - not only to protect your own data and accounts, but also those of your customers. Clear, secure, and verified communication can be a powerful tool in the fight against fraud.
Debt collection can be a tough industry. Outstanding, late, or unpaid debts are tricky to manage and solve, and strict (security) regulations make the work complicated. On top of that, the industry has a reputation problem - many consumers see debt collectors as aggressive or unapproachable. But how does one make debt collection more efficient, more transparent, and more consumer-friendly?
Voice communication remains one of the most powerful ways to engage customers, build relationships, and drive conversions. In a world where customer expectations are higher than ever, businesses need a reliable, scalable, and intelligent Voice solution to stay ahead.
You start with one agent, and before you know it, you will have an entire agentic workforce! Plan ahead and future-proof your AI endeavors with seamless integrations and monitored control.
It still seems to be in the future, but Wero will soon replace local European payment methods. In several countries, Wero has already been introduced, such as in Germany, France and Belgium. The Netherlands will follow soon. What is Wero and what can you as a consumer or merchant expect from this new payment method?
AI innovations in customer service are emerging more rapidly than ever before, especially with the latest addition of Agentic AI and it’s AI Agents. We spoke with Roel Jansen, our Head of Commerce of our Engagement Platform, on how these AI advancements are transforming customer interactions and enhancing the experience. With Roel's expertise and vision, discover the future of customer service and what it means for businesses today. Whether you're an AI enthusiast or just curious about the future, you won't want to miss these engaging insights!
A contemplation on CM.com in the era of AI Agents.
AI agents are your virtual helpers. Digital employees designed to perform specific tasks within an Agentic AI framework. What type of tasks? Pretty much anything you can think of: Analyzing data, writing emails, automating cancel or renewal processes, creating tickets, and so on and on and on. But how do you create these AI agents? Let us show you how.
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