Breda, June 25, 2026 - CM.com is launching a Customer Context Platform that equips AI agents with customer data, memory, knowledge and real-time context. The platform enables organizations to go beyond simply having AI respond to questions, helping it better understand customers, retain the history of previous interactions and strengthen customer relationships over time
Breda, February 6, 2026 – During the Human After All event, CM.com unveiled a brand-new data platform designed to help organizations organize their data in a way that enables AI to deliver greater value in areas such as customer engagement and personalized communication. The platform was introduced during a day of discussions about the latest developments in AI, with a particular focus on the evolving role of humans in this field.
Breda / Amsterdam, February 5, 2026 – CM.com, an international provider of AI-driven communication, engagement and payment platforms, and AI infrastructure developer VOLT are announcing a strategic partnership. The collaboration aims to create a sovereign AI environment for organizations in the Netherlands and Europe that operate in heavily regulated sectors.
Breda, January 6, 2026 – CM.com is among the first technology companies worldwide to obtain ISO 42001 certification, the international standard for the responsible development and management of artificial intelligence. With this milestone, CM.com positions itself as a European leader in AI governance, an area where many AI service providers are still not certified.
In a specially designed tram: The CM.com x Loveland | Tram 30 unveils CM.com Festival & Music Venues Agents. A new generation of digital sidekicks, specifically developed for festivals and music venues. During Amsterdam Dance Event, the company showcases how AI is transforming the way visitors purchase tickets, communicate, and curate their festival experience.
For the first time ever, race fans attending the FORMULA 1 HEINEKEN DUTCH GRAND PRIX 2025 will experience the power of agentic AI. Event partner CM.com is introducing its AI agent, HALO, on the Dutch Grand Prix’s digital platform. HALO integrates multiple systems, such as travel planning, camping reservations, and ticketing, to provide fans with personalized, real-time answers and actions.
Breda, The Netherlands, 23 July 2025 – During the first half of 2025, CM.com's platform performance remained resilient, driven by successful innovations such as the Agentic AI platform HALO and the subsequent launch of Voice AI. These innovations have strengthened CM.com's position as an AI-first company. HALO achieved 30% month-over-month growth since its launch, contributing €1.2 million to ARR within just 5 months.
Today, we're introducing AI Voice Agents: smart voice assistants that automatically handle customer inquiries and are available 24/7. This launch expands on our previously released Agentic AI platform HALO. With these fully automated voice assistants, organizations can handle customer inquiries naturally around the clock - without wait times or menu options.
CM.com introduces a new Resale Platform. With this platform, event organizers can offer their attendees the option to easily and securely resell purchased tickets through the organizer's own platform. This means that, in addition to regular ticket sales, the resale of second-hand tickets remains fully managed by the event organizer.
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