Connect up to 1.4 billion active users of Apple devices with iOS 11.3. or higher and handle chats via Apple Business Chat.
Enable easy and secure customer contact to help, schedule appointments and complete purchases with Apple Pay.
Reach your customers anytime and anywhere. If there is no internet connection available, an SMS fallback is initiated.
On Apple Business Chat, customers initiate the conversation whenever it's convenient for them. They will have access to all conversations they had with you previously. Because of the many features of Apple Business Chat, rich services can be provided, all within this one messaging channel.
Apple Business Chat puts an end to waiting lines and customers being put on hold, for example by integrating smart automation and chat bots. Deliver seamless support to grow customer loyalty.
Integrating Apple Business Chat is great way to turn a conversation into a successful conversion.
Offer Apple Pay for easy and secure payments for your products and services, without leaving the conversation. A payment request looks like a normal chat bubble, but displays the familiar Apple Pay payment sheet. After the customer authorizes the payment, the payment request updates to reflect that payment is complete.
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