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Pricing

Mobile Service Cloud

Start with Mobile Service Cloud from €29,- per month. Discover the right package for you.

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Pricing Mobile Service Cloud

Packages Mobile Service Cloud

Basic

With Mobile Service Cloud Basic, you can easily organize customer service for all modern communication channels.

Advanced

With Mobile Service Cloud Advanced, you can efficiently manage a high volume of customer service conversations with your team.

Pro

With Mobile Service Cloud Pro, you can deliver excellent customer service at scale and improve Customer Experience.

Pricing & Features Mobile Service Cloud

* Message bundles not included

Basic

Per user per month

€29
  • Agent Inbox

  • Predefined responses

  • Basic statistics and reporting

  • Scripted chatbot

  • Support via email

Advanced

Per user per month

€59
  • All Basic features included

    Min. 5 users

  • Customer profile (single integration)

  • Communications streams (max 10)

  • Internal & external team collaboration

  • VoIP-integration

  • Multiple brands and languages

  • Support via email, Live Chat, WhatsApp & phone

Pro

Per user per month

€109
  • All Advanced features included

    Min. 5 users

  • Customer profile (multi integrations)

  • Communications streams (max 50)

  • Advanced statistics and reporting

  • Conversion tracking

  • Conversational AI Cloud integration

  • 24/7 support via email, Live Chat, WhatsApp, and phone

  • 99.9% uptime guarantee

Scripted Chatbot Bundles

* This bundle counts unique users with whom messages were exchanged within a calendar month.


** For monthly invoicing, count on an additional fee of 5%. This does not include channel-based costs.

Monthly Active Users * Monthly Fee (Invoiced Annually) **
Monthly Active Users * Monthly Fee (Invoiced Annually) **

Up to 500

€ 109

Up to 1000

€ 159

Up to 2500

€ 259

Up to 5000

€ 369

> 5000

Contact us for custom pricing

* This bundle counts unique users with whom messages were exchanged within a calendar month.


** For monthly invoicing, count on an additional fee of 5%. This does not include channel-based costs.

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