CM.com designs and develops core applications and services in house. When developing software and systems, Privacy is at the core of the design.
CM.com believes that information and communication related to privacy should be accessible and easy to understand for individuals.
CM.com provides Conversational Commerce services from its cloud platform that connects enterprises and brands to the mobile phones of billions of consumers worldwide.
As a Conversational Commerce service provider that connects customers and consumers around the world, privacy and data protection are critical.
CM.com is entrusted with confidential and personal data of customers such as financial institutions, governments, law enforcement agencies, enterprises and their end-users.
CM.com’s privacy program is therefore extensive and covers a multitude of products and services, with the privacy-by-design and privacy-by-default principles at the core.
CM.com owns and operates its own datacenters and infrastructure around the world for its core services. Our headquarters and primary datacenter are located in the Netherlands.
A multi-disciplinary team of qualified professionals to govern our global privacy program.
We apply the highest standards and principles to the suppliers that help us deliver our services.
Trust, confidentiality, data protection and privacy have been CM.com's core business since 1999.
An overview of the processors and subprocessors engaged by CM.com in the delivery of our services.
The following specific provisions apply with regard to CM.com's processors and subprocessor's to the jurisdictions below:
“Processor” includes “operator” as defined in the LGPD.
“Personal data” includes “personal information” as defined in the CCPA.
"Controller" includes "personal information processor" as defined in the PIPL.
“Personal data” includes “personal information” as defined in the PIPL.
"Processor" includes "entrusted party" as defined in the PIPL.
“Personal data” includes “personal information” as defined in the APPI.
“Personal data” includes “personal data” as defined in the PDPA.
"Controller" includes "responsible party" as defined in the POPIA.
"Personal data" includes "personal information" as defined in the POPIA.
"Processor" includes "operator" as defined in the POPIA.
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