Create customer segments based on your campaign results - generate sub-groups for customers who clicked and those who didn't.
Conveniently and easily manage multiple SMS and email customer databases from one central Address Book.
Think beyond first and last name, include last item purchased, birthday information and so much more.
Remain compliant with regulations and give your customers the ability to seamlessly opt-out of promotional SMS or Email.
Address Book is a simple and intuitive contact management tool to manage your database for sending targeted messaging campaigns to your customers.
Allowing you to import up to a million contacts via Excel or CSV, Address Book makes database management easy as can be. Once your database is uploaded, you can create and send a campaign in just 5 minutes.
Retarget customers by creating segments based on interaction
Update your database and delete the numbers that have opted-out
Add tags to send personalised campaigns from your detailed CRM
Opt-Out Management gives end-users the possibility to unsubscribe (opt-out) from promotional SMS or mailing lists. Opt-out Management does not affect transactional SMS i.e. notifications or time-sensitive information via SMS.
Next to GDPR compliance, there are more ways you can benefit from having Opt-out Management integrated into your SMS campaigns.
Seamless and automated management of unsubscribers.
International opt-out option via a short and unique URL
Solution available as Web App on the CM.com platform
Gain valuable insights regarding why a customer has opted out.
Create an account on our platform and Upload your CSV or Excel file with up to 1 million contacts or 30 MB. Use dynamic fields (merge tags) in all our messaging tools.
Once a campaign has been sent, you can do a segmentation based on those who have received or have not received your message, clicked not clicked on your call to action.
Did you know that our Help Center has many articles designed to help you optimize our platform services? Visit our Help Center for introduction guides and advanced instructions.Visit our Help Center
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