A unified Customer Data Platform to create 360° profiles, deliver personalized experiences and boost growth.
Increase relevance and revenue with personalization at every touchpoint
Easily consolidate exsiting data platforms and remove redundant tools.
Empower employees to access and understand customer data all in one place.
Leverage your own data sources to build a rich understanding of each customer, decreasing dependence on 3rd party cookies. Our Customer Data Platform unifies data across all touchpoints into real-time 360-degree customer profiles, enabling you to nurture strong relationships and drive revenue.
Monitor visitors browsing patterns and merge with the relevant profile when possible.
Integrate first-party data no matter where it’s stored, eliminating dependence on cookies.
Accurately identify and merge data from the same individual into 360° customer profiles.
Enhance customer profiles with AI-driven recommendations, such as predicting behaviour, enabling customer service and marketing to provide truly personalized 1:1 interactions.
Connect existing data sources and allow the AI to learn from the start and continuously with every interaction.
Fuel the algorithms with your own business specific context and adjust when necessary to ensure accurate, relevant predictions
Gain transparency and view insights into why certain AI-driven recommendations have been suggested.
Easily identify and segment customer profiles based on historical interactions and real-time behavior. With just a few clicks you can easily create data-driven audiences for every campaign.
Create, automate and activate campaigns based on customer behavior and triggers to reach your customers at the right time, with the right information and on the right channel.
Our Customer Data Platform seamlessly integrates with our service and marketing tools to create a unified customer experience and unify data across departments. It effortlessly connects to our Mobile Marketing Cloud, AI Decisioning Engine, Mobile Service Cloud and more.
Our Engagement Platform connects our Customer Data Platform with marketing to ensure all data is directly available to deliver personalized campaigns and tailored content.
Our Engagement Platform integrates our Customer Data Platform with customer service, providing all marketing and service data right next to the conversation, all in one screen.
Our Engagement Platform connects customer data with our chatbots to ensure personalized conversations and vice versa, extracts data from chatbots to the Customer Data Platform.
Through our partnership, we at Sligro delivered 30 million personalized promotions, achieved a 5% increase in conversion rates, and saw an 11% rise in location visits, significantly advancing our mission to support food professionals in the hospitality industry.
There are many factors that influence the trip you are looking for, such as the travel group and the length of the trip. With the AI Decisioning Engine, we were able to offer a relevant and personalized offer to each customer selected from the large selection from across the travel group.
The AI Decisioning Engine of CM.com provided Corendon with a predictive solution for a personalized approach for almost every aspect in marketing communications. More traditional channels such as print and telephone are also benefiting from these accurate predictions.
Leave your information and get instant access to our 10-minute demo video. In which we will show you:
The real product in action - not polished marketing visuals, but exactly how it works.
How our Engagement Platform can help you get better results.
Step-by-step explanations of key features and benefits.
A CDP or Customer Data Platform is software that collects customer touchpoints and interactions with your product or service from various channels and sources. It aggregates all this data from multiple sources to create a unified profile of each customer.
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Cookieless data collection gathers user data and insights without using website cookies (data trackers that contain personal identifiers) either because the user rejects them or because they are not permitted. This method is growing given multiple tracking restrictions and privacy regulations.
First-party data is customer data collected with consent and owned directly by your company (the data controller). It is a valuable source of customer insight in the age of data privacy, as regulations and security measures now make other types of data less secure, accurate, and reliable.
Learn moreClient and server-side tracking are two routes to collecting audience data. With client-side tracking, the user’s browser (client) sends data to the tracking platform’s server. Server-side tracking sends the user data to your website server first before being transferred to the tracking platform.
Learn moreYour customers tell you what they want, what went wrong and how they feel about your products every day. Most of that information is hidden inside conversations. AI makes it possible to turn those conversations into structured customer data in real time. Here is how we do that at CM.com.
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Integrate Customer Data With Marketing
