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Apr 17, 2025
2 minutes read

CM.com Reports a 63% Higher EBITDA YoY in Q1 2025

Breda, The Netherlands, 17 April 2025 – At the beginning of 2025, CM.com reached some significant milestones, as it introduced its Agentic AI platform HALO, successfully refinanced the outstanding convertible bonds, and executed on a related share placement. These milestones have strengthened the foundation that CM.com builds upon. For HALO, so far close to 100 deals have been secured with both new and existing clients.

Strong Growth in EBITDA Supported by Focus on Profitability and AI Strategy

In Q1 2025, the ongoing emphasis on profitable growth resulted in a 63% increase in EBITDA, driven by higher Gross margins and Gross profit. This was accomplished despite some volatility in the transactional business, which impacted our overall topline performance during the quarter. Annual Recurring Revenue growth accelerated to 8% year-over-year. CM.com reaffirms its EBITDA guidance for 2025.

“As stated in the FY 2024 Press Release, CM.com is transforming into an AI-First company through the use of the HALO platform for its internal processes. This process already resulted in impressive new AI agents that are actually additions to our organizational structure in the field of Compliance, HR, Legal, and Finance. The implementation of these AI Agents is expected to improve the efficiency of our business,” said Jeroen van Glabbeek, CEO of CM.com.

Now that the refinancing has been completed in Q1 2025, CM.com is set for future growth. We reiterate our outlook on EBITDA for 2025.
CM.com will hold its AGM on 9 May and its Capital Markets Day on 15 May 2025.

About CM.com

CM.com is a listed company (Euronext Amsterdam: CMCOM) and provides Conversational Commerce services from its cloud platform that connects enterprises and brands to the mobile phones of billions of consumers worldwide. Conversational Commerce is the convergence of messaging and payments.

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CM.com
connects tens of thousands of companies with millions of consumers via their mobile phone each day. Behind the scenes, from our innovative platform, CM.com makes sure companies can use these millions of messages, phone calls and payments to become part of people’s lives.

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