Jun 19, 2022 •
Instant Messaging
What Is Google’s Business Messages, Google's Mobile Conversational Channel?
Google’s Business Messages launched in 2017 and has been gaining traction over the past couple of years. With desktop emerging in 2021, it's a great solution for businesses and customers to interact directly from their Google My Business listing. We’ve broken down everything you need to know about Google's Business Messages to prepare you for this new addition to your omnichannel toolkit.