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Mar 08, 2017 • SMS

SMS Gateway Comparison: The Search For The Perfect Operator

If you are sending large volumes of SMS messages, an SMS gateway operator will help you to organise and manage your processes. But what makes a good gateway? What does it need to do to stand out from the crowd? What makes an SMS gateway operator stand out from the crowd and how can you choose the right one for your long-term use?

Mar 08, 2017 • Marketing

How to convince consumers in a maximum of 160 characters?

Most marketers use SMS to convince the receivers of an idea and have them take a certain action. For example, to buy a new dryer, sign up for an event or donate money to their charity. But how do you write a persuasive message that leads to the desired action when you are limited to 160 characters?

Jan 24, 2017 • Instant Messaging

Making it easy for Google users to reach you with the message extension

Whether you’re using Google Adwords for lead generation, e-commerce or brand awareness. This advertising platform offers countless opportunities to catch the eye of search engine users. And since a couple of months, Google has a yet another way to expand your Google ads with a personal approach. But what exactly does this ‘Message Extension’ do?

Dec 21, 2016 • Messaging

Sending SMS at New Year’s Eve: Bad or perfect timing?

New Year’s Eve. The clock strikes 00:00, the sky is lit with fireworks and mobile phones all over the world start buzzing. The overload of calls and messages cause systems to shut down as people stare at their mobiles in anticipation of all the New Years’ wishes from friends and family. So you probably think this is not the right time to contact your loyal customers? Guess again.

Oct 19, 2016 • Messaging

Timing Is Key: When Is the Best Time to Reach Your Audience?

Timing is everything when it comes to marketing: if you send your message at the wrong time, it will be far less successful than if you had sent it just a few hours earlier or later. But how do you know when this perfect time is?

Jan 25, 2016 • Awards

CM Telecom awarded Best Managed Company

For the fifth consecutive year, CM Telecom has been awarded Best Managed Company.

Jan 21, 2016 • SMS

SMS messaging regulations and direct connections for China

With more than 1,3 billion people and a growing economy, China is a fast growing market for mobile messaging and payments. Reaching Chinese people through mobile messaging comes however with some restrictions and features.

Dec 14, 2015 • Awards

CM Telecom awarded full prize for SpeakBack hack during TADHack Paris

The CM Telecom hackathon team has been awarded the full prize by technology sponsor VoxImplant for building the conference solution SpeakBack during TADHack in Paris.

Oct 13, 2015 • SMS

How to send personalized SMS messages using Excel

Personalising the contact you have with your customers is very important. It shows dedication, you have prepared a personal message especially for him or her.

Jul 07, 2015 • WhatsApp

The ‘what’ and ‘why’ of WhatsApp customer care

WhatsApp Customer Care enables companies and organisations to take and answer questions from customers through the chat app WhatsApp. The use of it is free of charge, the Customer Care part usually requires a fee from the providing organisation.

Jun 26, 2015 • Payments

CM expands with Payment Service Provider (PSP) CM Payments

Mobile service provider CM has founded CM Payments, a new Payment Service Provider (PSP) that will operate internationally. CM Payments opens its office in Amsterdam.

How your phone number became your mobile identity

Your mobile phone number is becoming your digital identity. And that’s a good thing. Almost no one ever changes his number anymore and authentication is easy and cheap, both for the phone number owner as companies who are verifying numbers.

Jun 15, 2015 • Instant Messaging

Snapchat enables two-factor authentication (2FA) through sms

Mobile image sharer and chat app Snapchat has deployed two-factor authentication. Snapchat experienced a major data breach in 2013.

May 24, 2015 • Messaging

A brief history of P2P and A2P sms text messaging

Texting today is indispensable and widely adopted. The technology behind large chat apps is based on the technology of the original sms (Short Message Service) text message, which has recently celebrated its 22nd birthday.

Dec 23, 2014 • Messaging

On call forwarding and SMS through SS7

CM is aware of the publications of The Washington Post on vulnerabilities in SS7. These are our finding on this topic.

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