In scenarios where you have to send confirmations, notifications, or reminders to your customers, SMS emerges as the optimal choice. Its cost-effectiveness, easy personalization, and precise targeting make SMS an efficient medium for swift, attention-grabbing communication.
In the event of important updates or disturbances, an SMS is sent to directly inform your customers, keeping them up to date with relevant information on time.
Send SMS reminders before scheduled appointments, helping reduce no-shows by keeping the appointment top-of-mind for your customers.
Provide peace of mind to your customers by sending a detailed SMS with a confirmed date, time, and location after scheduling.
Send out compelling promotional messages at strategic moments throughout the year to keep your customers engaged and boost sales through SMS.
Add SMS to your contact center and help your agents to connect with your customers. Tackle more conversations at a time without losing personal customer support.
Implement direct live customer support chat through SMS, providing an accessible and quick channel for customers to connect with support representatives.
Enable customers to request and receive personal status tracking updates through SMS. Keep them informed with timely SMS notifications providing updates on their orders.
Send personalized shopping experiences and product recommendations through SMS, tailoring offers to individual customer preferences and interests.
Gather valuable insights and enhance customer satisfaction by soliciting feedback through streamlined SMS surveys.
Use SMS One Time Passwords (OTP) to enhance the customer experience and increase the security of your (and your customers') online data.
Verify the identity of your customers with Two Factor Authentication. Send Verification codes and One Time Passwords over this encrypted channel for added security.
Strengthen security by verifying login attempts from unrecognized devices or locations through SMS, leveraging a known phone number as an additional layer of authentication.
Simplify the account validation process for users by using SMS to send verification codes (OTP), streamlining the validation and verification steps during account creation or updates.
Get SMS real-time alerts on transactions and fraud, enabling swift responses to unauthorized access and suspicious activities.
Use SMS as a way to increase customer engagement, improve account security and increase customer satisfaction with a platform built for scale, speed, and deliverability.
Watch the video to get a first impression of our SMS messaging platform.
Use our SMS API code and your API key to start sending and receiving SMS messages in minutes. Our SMS Gateway is fully supported with full developer codes and detailed documentation.
Be ahead of the customer's question and send timely notifications. Easily reply to all questions with SMS and manage all conversations on all channels in one dashboard.
With a 98% open rate, SMS messages get read more than email. Our SMS Gateway makes it easy to send bulk text messages across the globe and can be used in many different ways.
Connect your website or application to our API or use our Cloud Software for reliable global messaging – and benefit from 60+ direct carrier connections to deliver your SMS.
Worldwide delivery under 10 seconds
Direct mobile operator connections
Highly secure and certified platform
Get your long number or short code and assign keywords to pre-determined numbers for conversational-style SMS message campaigns
Enabling Two-way messaging will allow your business to receive messages and replies from your customers at minimum cost.
Choose between a short code or long number
Initiate conversations by using "opt-in" keywords
Connect to other Conversational Channels via one API
Benefit from our Bulk SMS solutions with all the tools and features to enrich your message. Make your customers happy, send them delivery notifications, booking confirmations, appointment reminders, and more, at the moment it matters. Discover all the possibilities.
Start Messaging TrialContact UsWe inform millions of consumers effectively about their food order via SMS, using the SMS Gateway of CM.com. An easy choice to inform our consumers proactively and to avoid the need to contact us and worry about their order.
With SMS via CM.com, we can reach a lot of people very quickly. Randstad needs and uses CM.com’s services to quickly and reliably send messages: for us, time is money.
SMS plays a crucial role in BMW’s ConnectedDrive services. CM.com’s global reach means they don’t have to worry about which routing or mobile network they need to use; CM.com takes care of it with the SMS Gateway.
Easily integrate our SMS Gateway API into your system. In the Messaging Gateway app you can find our SMS API code and your API key to start sending and receiving SMS messages in minutes.
Start Messaging TrialGet detailed insights into your traffic. Messaging Log provides you with detailed information on the status, content, and cost of all your sent and received messages, so you can stay in full control of your SMS traffic.
Read moreMessaging Analytics offers aggregated and detailed insights into SMS communications and real-time trends, so you can adapt your mobile strategy directly. It provides views into the status and performance of your electronic communications.
Read moreMail SMS is an email to SMS app that converts standard emails into text messages. By using your own email client, turning email into SMS is as easy as sending an email. You can use every email program to send SMS messages from your Online SMS Gateway account.
Read moreVolume Discount from 50,000 Messages
SMS is useful in a variety of business situations. Anywhere you need to message customers with reliable delivery, and high readability, and where information is time-sensitive, SMS is an option. Examples of SMS use cases:
- SMS as appointment reminder
- SMS as planning tool
- SMS as internal communication and notification tool
- SMS as external marketing channel
- SMS for server notifications
- SMS as login code
- SMS for voting
- SMS for applications and requests
- SMS for calamities
- SMS for donations
An SMS API is a type of API that allows your business to integrate SMS (Short Message Service) messaging into your existing software platforms. SMS APIs enable you to send or receive SMS messages quickly and easily through any website or application.
An SMS API makes it possible for your business to operate 24/7, providing customer notifications and information even outside business hours.
As a long-established technology with settled billing processes, SMS isn’t just effective – it’s cheap. While the cost per SMS varies by country, providers like CM.com enjoy global arrangements with network providers in all markets. This enables Worldwide SMS Pricing – one price per country, for all operators, with no extra fees.
Read moreAn SMS Service Provider (SSP) is a company or organization that offers SMS (Short Message Service) messaging services to businesses, individuals, and other entities. These providers operate SMS gateways, which are responsible for sending and receiving text messages between mobile devices and various applications. SMS Service Providers play a crucial role in enabling businesses to send bulk SMS messages, notifications, alerts, and other types of information to their customers or target audience.
Learn moreThe greatest open rates are not always reached through the latest in messaging innovations. Despite all technological possibilities, good old SMS remains the channel with the highest open rates. In 2023, SMS boasts a staggering open rate of 98%. For comparison’s sake, email marketing campaigns receive a 20% open rate.
Read moreAdd SMS to your contact center and help your agents to connect with your customers on the most reliable channel. Tackle more conversations at a time without losing that important personal touch, and gain valuable insights with streamlined SMS feedback surveys to enhance customer satisfaction rates.
There are many different ways to send text messages, and the various names and acronyms may start to feel daunting. In this blog, we'll tell you everything about SMS and MMS.
Want to grow your business? Then customer contact is key. Now that everybody and everything is connected to each other via those powerful little computers in our hands, the way you communicate with customers is becoming increasingly important for your succes. Read all about how you can use SMS to elevate your customer contact, drive sales and create that loyal customer base.
SMS is one of the oldest text messaging services, and the rise of instant messaging apps definitely made a dent in SMS traffic. Contrary to the newer apps with their rich features, SMS is quite basic in its features- plain text messages, not fluff, and a character limit of 160. Regardless, SMS is still one of the most impactful communication channels today. Read all about SMS statistics and its continued value to modern business communication.
WhatsApp and SMS are both immensely popular messaging channels. Both have their own unique traits, use cases, and added business value. We probably all acknowledge this, but what are the differences between these two exactly? What are the similarities? And more importantly, which one will add the most value to your business? In this blog we'll dive into the world of WhatsApp vs SMS.
In today's interconnected world, the importance of robust digital security cannot be overstated. As businesses and individuals grapple with increasing cyber threats, the choice of security measures becomes crucial.
One might assume that SMS has lost relevance in an era dominated by popular messaging channels such as WhatsApp and Instagram. However, when it comes to Black Friday, one of the most anticipated shopping events of the year, SMS remains as important as ever. While consumers are bombarded with emails, push notifications, and social media advertisements, the humble SMS message, with its 98% open rate, often cuts through the noise and connects businesses with eager shoppers.
In this digital era, providing the optimal customer experience means connecting and engaging with your customers online on their favorite platforms and channels. Online (automated) customer engagement and A2P (application-to-person) messaging is bigger than ever, which unfortunately also means that messaging fraud is on the rise. Artificially Inflated Traffic (AIT) fraud has become an alarming issue in the telecommunications industry, but worry not! CM.com has built the perfect safeguard feature to protect your business endeavors from AIT fraud.
CM.com continuously innovates its enterprise-ready CPaaS (communications platform as a service) solution. The business messaging platform offers one simple connection for all channels and conversations and allows customers to connect to their end-users via their preferred channel, hassle-free.
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