Unite live experiences with technology - because great experiences don’t run on scattered tools. Our data-driven platform connects ticketing, communication, and payments, giving you one place to grow communities, boost engagement, and stay in control.
Request a demoAll your tools, data, and insights working together.
Turn visitor insights into engagement and loyalty.
Increase sales and efficiency through automation and data.
For festivals, venues, and artists of any size - sell tickets, grow communities, and turn audiences into loyal fans all year round.
For sports events, clubs, and federations of any size - sell tickets, build loyalty, and engage fans through a connected, data-driven experience.
For museums, parks, zoos, and experiences - grow attendance, build loyalty, and create seamless visitor journeys from online to on-site.
Take full control of your ticketing process with a branded, high-converting shop that reflects your identity. Get real-time insights into performance and increase revenue by offering extras like camping spots, parking passes, or merchandise during checkout.
Fully customizable ticketshop that fits your brand
Real-time sales and visitor data
Boost sales through add-ons and flexible ticket types
Collect the right data, understand your visitors, and reach them in the moments that matter. Our first-party data foundation gives you a complete view of every fan so you can build stronger communities, tailor experiences to the right audience segments, and drive loyalty with meaningful cross-channel communication on WhatsApp, Instagram, email, and more.
Build rich visitor profiles that fuel stronger communities
Personalize messaging across WhatsApp, Instagram, email & more
Real-time insights that power smarter decisions
Engage fans with targeted messages that boost loyalty
Keep your audience close and your data connected with your own white-labeled event app, powered by Appmiral. Engage fans year-round, gather valuable insights, and strengthen your community with every interaction.
Interactive maps & location intelligence
Push notifications & real-time updates
New sponsorship and revenue opportunities
Enhance the visitor experience with a fast, cashless POS solution.
Our user-friendly system integrates directly with your ticketing data - boosting efficiency and keeping queues short.
Simple interface for staff and visitors
Real-time sales and inventory insights
Accept payments via register, kiosk, or QR code
Take control of your customer communication with AI agents as your digital sidekicks - handling routine chats instantly and around the clock, turning everyday questions into real sales opportunities, and freeing your team to focus on what matters most.
Reduce costs and save valuable staff hours
Handle peak-time FAQs automatically
Turn questions into upsell and conversion moments
Deliver instant, 24/7 responses across every channel
Centralize all your event data to gain clear, actionable insights.
Design seamless customer journeys and automate key processes.
Save time and reduce overhead with one integrated platform.
Deliver personalized, mobile-first messages on preferred channels.
Build stronger relationships and long-term community engagement.
With CM.com’s marketing solutions, we have gained a much better understanding of who our visitors really are, and we are constantly learning how to reach our target audience even better.
We are not only working with CM.com because of the great cooperation. We also find it very convenient that they can facilitate data gathering and mobile marketing. If you combine these two well, it makes a difference in other costs and expenses.
Organizing our own events means we have a unique opportunity but also a big responsibility. With CM.com, we can get to know our visitors on a personal level and serve them the information they are looking for.
The live events industry - from sports matches to festivals and concerts - is under pressure. Fans demand more, technology evolves constantly, and internal teams are stretched thin. In this shifting landscape, AI agents aren't here to replace people, but to amplify them - bringing structure, speed, and clarity where it's needed most.
Ticket resale is no longer just a side hustle. It’s a fundamental part of the live event landscape. Whether it’s festivals, concerts, or sports matches, there are always fans who can’t attend and others eager to take their place. The demand is real, and so is the intent. But here’s the challenge: most resale happens on third-party platforms. That means you, the organizer, are left in the dark. You lose control. You lose visibility. And worst of all, you lose connection with your audience. Tickets circulate unchecked. Prices soar. Fraud creeps in. Meanwhile, you watch from the sidelines as someone else manages a critical part of your customer journey.
In the same way that growing your event feels inevitable when you’re deep in promo mode and ticket sales are rolling in, the opposite is true when there’s nothing specific to promote. The off-season can feel like a barren time for promoters, lacking the natural marketing boost that an upcoming event provides. But it doesn’t have to be that way. Below, we’ll share insights and strategies to help you maintain momentum even when there are no events on sale. If you’re ready to implement a more sustainable event strategy - one that goes beyond the sugar rush of ticket sales and social media growth - this one is for you.
With the VAT increase from 9% to 21%, museums are facing a significant challenge just as they begin to recover from the COVID-19 crisis. Rising ticket prices may make it harder for people to visit. Fortunately, technology provides opportunities for generating additional revenue, such as through donations. Discover how museums are strategically adapting to these changes.
In an era where online convenience is becoming the new standard, many visitors still choose to buy their tickets at the entrance. This is unfortunate, given the many advantages of online ticketing for both visitors and the museum or park itself. Think about avoiding lines, generating extra income, and gathering more information. But how can you increase the use of online ticketing? That can still be a challenge, which is why we've compiled six ideas for you.
In the overcrowded event industry, it's getting tougher to keep your ticket sales going strong. The competition is huge, and everyone's targeting the same audiences. Chances are that a festival with empty lineups and expensive tickets won't survive five years from now. Invest in your brand, innovate, and stand out – that's the only way to build a solid foundation for the future. We've got 7 trends for you to hop onto and make sure you're ready for what's to come.
It's no secret that selling tickets in today's current climate can be quite the rollercoaster ride, especially with inflation confronting event-goers with increased prices all over, making them more selective where they spend their disposable income. They also tend to make last-minute decisions making it harder to forecast event attendance well in advance. Not to mention fierce competition in the market. So, if you’re looking for fresh approaches to secure more sales, look no further. From utilizing new marketing channels to exploring creative and data-driven approaches and leveraging loyal fans and influencers, here are 11 creative ways to boost ticket sales.
Buying a ticket at the entrance of your park or museum remains important, but an online ticketing system is indispensable nowadays. Whether you already sell tickets online or want to start doing so, choosing the right ticketing software can be complicated. Look for a partner that contributes to a smooth visitor experience, helps you work more efficiently, and perhaps even generates additional revenue. To get you started, here are the 9 features that a good online ticketing system for any museum or park should have.
Digitization is impacting more and more industries, including the museums & parks industry. Despite this, most tickets are still sold at the box office rather than online. This is unfortunate, as there are numerous benefits to be gained. Not only does it ensure a smooth visitor experience, but it also offers interesting opportunities for your organisation. In this blog, you will discover 10 reasons why you shouldn't fall behind in this digital advancement.
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