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Setting New Standards in Customer Experience•

Instantly connect with your customers and outperform their growing expectations with our conversational software.

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Engage With Customers
Reach Your Audience
Automate Customer Contact
Personalize Your Message
Monetize Conversations

mobile service cloud engage with customers

Engage With Customers

Make it easy for your customers to get the best service across channels.

Reach Your Audience

Connect with customers on any communication channel and expand your reach.

conversational ai cloud automate customer service

Automate Customer Contact

Empower your customers to get personalized service experiences whenever they want.

mobile marketing cloud personalize messages

Personalize Your Message

Unlock your customer data and automate your mobile marketing.

Monetize Conversations

Create commercial opportunities at every conversational touchpoint.

Founded in 1999

More than 20 years of experience

Global Focus

Local presence in 23 countries

Licensed PSP

Licensed Payment Service Provider

24/7 Support

Global monitoring & support

Listed Company

Listed at Euronext Amsterdam

Latest Articles

Jun 28, 2022 • Customer Experience

Create Outstanding Customer Experiences With an Integrated Marketing & Service Solution

Consumers are nothing like the consumers of, say, ten years ago. They are more critical than ever before and have razor-sharp requirements. They expect speed, convenience, and reassurance right at their fingertips. Meeting these expectations is quite a challenge. Especially if the marketing and customer service departments operate independently, these departments need to work together seamlessly to serve today's consumers best.

The Benefits of A2P Messaging for Business

Amid the thicket of technology TLAs with 2 in them (B2B, P2P, 2FA,...) is one of the simplest A2P messaging, or “Application-to-Person”. You may not be familiar with the acronym, but it’s probably touched your life several times in the last week alone. Let’s see why A2P remains relevant as a messaging technology today.

Jun 24, 2022 • Trust Center

The Trust Center: a Clear Insight in Security, Privacy, Risk and Compliance Within CM.com

At CM.com, we enable organizations to connect to their customers and offer them a superior customer experience through our state-of-the-art cloud software. Transparency, quality, and trustworthiness are at the core of our products and services. This is why we are happy to announce the introduction of the Trust Center, a place where everyone can have insight into security, privacy, risk, and compliance within CM.com.

Jun 24, 2022 • SMS

Do You Want an Open Rate of 98% For Your Marketing Campaigns?

The success of any marketing campaign rides on your open rate. If no one opens your marketing content, then generating new business will become futile. There are a plethora of ways to influence open rates. That’s why so many A/B tests are performed on titles, images, colors, and content. But what channel is the best performer when it comes to getting eyes on your brand?

Jun 20, 2022 • Sign

Whitepaper: Innovative, Green and Efficient With Digital Signing

Innovation, sustainability, and efficiency are critical to gaining and maintaining a competitive advantage in the coming decades. Putting these issues at the center of your strategy can have a major positive impact on all of your organization's stakeholders.

Jun 19, 2022 • Instant Messaging

What Is Google’s Business Messages, Google's Mobile Conversational Channel?

Google’s Business Messages launched in 2017 and has been gaining traction over the past couple of years. With desktop emerging in 2021, it's a great solution for businesses and customers to interact directly from their Google My Business listing. We’ve broken down everything you need to know about Google's Business Messages to prepare you for this new addition to your omnichannel toolkit.

Jun 16, 2022 • Marketing

How to Get More Leads With SMS and Email Marketing

If you use SMS or email - or better yet, both - as marketing channels, you set up your message, send it out and analyze the results. But how do you improve that message for better results the next time you send out your SMS or Email?

Jun 15, 2022 • SMS

10 Applications of an SMS Gateway Within One Company

Login codes for access to the cloud, SMS reminders for meetings, birthday greetings, voting during MT-meetings. The ways to use SMS within one company using our SMS gateway are countless! Here, you’ll find examples of 10 frequently used SMS applications within a single company.

Jun 14, 2022 • Ticketing

10 Reasons Why Event Organizers Should Centralize Data

Many event organizers have gold in their hands, namely data. And they get it completely free from their ticket sales and other interactions with their visitors. The only problem with data is that unless you have an efficient way of handling it, you won't be able to take advantage of the insight it provides. The first step to using it is to recognize the benefits it will bring - so keep reading and find out how data can elevate your event.

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