Reach customers via their preferred messaging channels with Business Messaging. Operate from one platform via WhatsApp, SMS, Facebook Messenger, and more.
The step from conversation to conversion is made by adding innovative payment solutions like Google Pay and Apple Pay to the conversation.
A Customer Data Platform is required to enrich, personalise, and automate conversations. Store all data and use a smart bot for personal conversations.
Verify the identity of users using the latest identification and authentication solutions with all levels of security. Keep the process simple and efficient.
Mobile leads the way! The way today's customers interact with brands is fundamentally shifting. Customers find, compare, and buy on their mobile phones.
For every company that communicates with their customers, Conversational Commerce will be the key to success now and in the future.
The promise of Conversational Commerce is to be exactly where your customers are. A successful implementation of Conversational Commerce will lead to more sales, higher customer satisfaction and more loyalty.
To implement it, you need a smart combination of messaging channels, voice solutions, and innovative payment methods. This is where CM comes in: We enable companies to communicate with their customers in the most efficient way.
Take your next step into Conversational Commerce.Start now
Decrease your customer acquisition costs by digitizing the contract phase of your sales process, implementing frictionless payment methods and securing the identification of your customer.Learn more
"Shopping can be done anytime, at any place, and purchases will be delivered to your doorstep or wherever you choose. Mobile Only, I firmly believe in that."
AH Tap to Go uses SMS Campaigns and Pages, identification with SMS, Payment SMS Notifications and mobile in-store payments.
Jan-Willem Dockheer, General Manager AH to go
“For years now, we have been sending text messages through CM’s platform to the satisfaction of our customers. We use text messages to let them know that their order is being processed or at what time they can expect their delivery.”
Sander Kole, Technology Director at Takeaway.com
"To better serve our fans and business supporters and to reward loyalty, you need to know who they are. That way you can approach everyone more effectively."
NAC Breda, football club in the Netherlands, uses the CM.com platform to interact with supporters and business relations.
Eric Matijssen, Commercial manager at NAC Breda
We ensure all customers profit from redundancy and high availability. Supported by in-house 24/7 Network Operations Center.
Providing an online infrastructure for communication and payments comes with great responsibility. Therefore ISO certificated and GDPR compliance is our top priority.
CM.com is recognized as a Representative Vendor in May 2018 Gartner Market Guide for Communications Platform as a Service.
Every year it's checked to make sure credit card data is stored safely in the online payment systems.
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