Effortless communication and payments solutions

Mojo Concerts B.V. and CM.com introduced a new way of paying at Lowlands: Mobile Order.

Eric van Eerdenburg, Director of Lowlands: "CM.com brings the ease of payment to our app and thus directly to the visitors. No queues at the cash registers, but ordering where you want whenever you want, and then picking up the order using a QR code. It hardly gets any easier for the visitor, but also for us as an organizer." 

1. A user-friendly solution for the visitor and the organizer

2. Simplified ordering process

3. Payments process is directly integrated into the app

Verifying customers' identities used to take about 20 minutes for mobile telephony subscriptions. We reduced this process to 3 minutes by using the customer's mobile phone to authenticate their identity.

Verification starts via SMS/QR code. The customer pays €0.01 via iDEAL to verify their bank account number and shares validated personal information via iDIN. All on their mobile phone.

1. Reduced the purchase process from 20 minutes to 3 minutes

2. A higher customer satisfaction and lower pressure on staff

3. Lower invasion of privacy

4. Compliant with AVG/GDPR