previous icon Back to press
Jan 29, 2020
3 minutes read

CM.com Opens Its First Us Office in Los Angeles, California

CM.com, the global Conversational Commerce platform, has opened its first US office in Los Angeles, California. The communication and payments innovator is ready to conquer the US market, after its successful track record in Europe and Southeast Asia.

Us Debut Extends the Reach of the Business and Provides Access to the World’s Largest Economy

The organisation has appointed Brian Grushcow as Director of North America. He will lead the US office in securing a foothold in the new market. Brian has a long track record of helping innovative tech brands grow their US market presence. 

CM.com will build relationships with US enterprises in retail, banking and finance, transport and logistic, media and marketing. From day one, the company will offer its full-service package, which includes Conversational Commerce, ticketing software, signing options and voice technology for all kinds of platforms. 

With teams across three continents, CM.com gives its clients access to a global marketplace. Banking on 20 years’ experience in delivering clients Conversational Commerce solutions, CM.com is well placed to help its customers achieve success in the US and North America. 

“To do business in America, you need to be in America,” said Hodny Benazzi, General Manager at CM.com. “In today’s fast-moving, globalised market it’s important for CM.com to be close to the world’s largest and most exciting tech companies. We’ve received strong interest from US companies in the past, and our new office will enable us to make good on those opportunities.” 

Jeroen van Glabbeek, CEO at CM.com, said: “We’re seeing significant growth potential and the chance to gain fresh market share in many new regions, such as Southeast Asia and now the US. We’re in close contact with California’s most important tech brands, so opening a new office here is definitely the right investment. We look forward to strengthening our relationships in the region, and to starting new ones.”

Was this article interesting?
Share it!
CM.com
connects tens of thousands of companies with millions of consumers via their mobile phone each day. Behind the scenes, from our innovative platform, CM.com makes sure companies can use these millions of messages, phone calls and payments to become part of people’s lives.

Latest Articles

CM.com press release shopping awards winners
Mar 29, 2024 • Awards

YourSurprise Secures a Top Three Spot at the Shopping Awards

Breda – In a period of fast pacing innovations, YourSurprise is rewarded by a top three spot of the Shopping Award for their Generative AI case powered by the Engagement Platform of CM.com. This recognition highlights the amazing commitment of YourSurprise to embrace the latest innovative developments and setting new benchmarks in customer service for the future.

unveils-groundbreaking-safeguard-feature-to-combat-artificially-inflated-traffic-ait-fraud
Sep 26, 2023 • CM.com

CM.com Unveils 'Safeguard' Feature to Combat Artificially Inflated Traffic (AIT) Fraud

Breda, The Netherlands, 26 September 2023 - CM.com, a leading provider of Communication Platform as a Service (CPaaS) solutions, is proud to announce the launch of its cutting-edge feature, 'Safeguard: Destination Management.' This innovative addition to the company's robust platform empowers customers to protect themselves against artificially inflated traffic (AIT) fraud by managing messaging traffic to specific destinations.

Engagement platform generative ai engine
Sep 15, 2023 • CM.com

CM.com Celebrates Launch of Generative AI Engine: Revolutionizing Customer Engagement

Breda, Netherlands, September 15, 2023 - CM.com, a global leader in conversational commerce solutions, is pleased to announce the successful launch of its innovative Generative AI capabilities. This release represents the latest advancement in CM.com’s ongoing AI investment efforts.

OpenAI LLMs release now implemented
Apr 12, 2023 • CM.com

CM.com integrates Generative AI into its platform to increase efficiency for business users

CM.com introduces major updates to its conversational AI platform, Conversational AI Cloud, and its CCaaS solution, Mobile Service Cloud. The new features include Generative AI for generating conversational content, a completely overhauled intent classification recognition engine, and conversation summaries from bot to human.

Juniper recognizes CM.com as leader in CCaaS market
Aug 17, 2022 • Awards

Juniper recognizes CM.com as leader in CCaaS market

Juniper Research ranks CM.com, the market leader in cloud software for conversational commerce, as a leader in the Contact Center-as-a-Service (CCaaS) market.

CM.com selected as Euronext Tech Leader
Jun 07, 2022 • CM.com

CM.com selected as Euronext Tech Leader

CM.com (AMS: CMCOM), a global leader in cloud software for conversational commerce, has been selected to participate in Euronext Tech Leaders.

juniper-press-release-image
May 19, 2022 • Awards

CM.com Named ‘Leading Challenger’ in Mobile Voice by Juniper Research

New report, Mobile Voice Strategies: Future Monetisation Opportunities & Market Forecasts 2022-2026, places CM.com amongst top ten global market leaders.

buildingblocks-press-release
Mar 15, 2022 • CM.com

CM.com completes acquisition of Building Blocks

CM.com, a global leader in cloud software for conversational commerce, has completed the acquisition of Consumer AI technology company Building Blocks.

CM.com in Brazil
Feb 11, 2022 • CM.com

CM.com Arrives in Brazil to Boost the Way Brands Interact With Their Customers

With a local presence in 20 countries, CM.com aims to connect businesses and consumers through a range of solutions that integrates different messaging channels, using data and automation in conversations.

Is this region a better fit for you?
Go
close icon