Here is how we responded:
Escalated quickly: we escalated the topic internally right away.
Assessed the risks: colleagues from several teams reviewed the risks to our services.
Updated our systems: we updated our systems as required and added extra protection.
Kept customers informed: we shared updates on our status page.
Evaluated: we reviewed our approach the same day and agreed on improvements.
You rely on us for your communication, payments and ticket sales. Our job is to keep these services secure and as available as possible. We continue to monitor our systems and suppliers, as we always do.
Questions? Contact your account manager or check and subscribe to our status page.
