All videos in this track are spoken in English. Click the Settings icon in the video player and select CC / Subtitles to choose your preferred subtitle language. Subtitles are available in 11+ languages, so you can follow along in your own language.
Ask HALO is the built-in assistant inside HALO Studio that helps you build, manage, test, and debug your AI setup, and answers your questions about how HALO works. Instead of needing to know your way around agents, tools, knowledge, and API connections, you simply describe what you want in plain language and Ask HALO helps you get there. It lives as a chat widget right inside Studio, so guidance and hands-on help are always within reach.
This video shows you how to turn a plain language request into a fully working agent and tool, without touching any technical documentation yourself. Ask HALO reasons about your goal, looks up what it needs, proposes a plan, and builds and tests the result, asking for your approval at every important step. It is a practical look at how quickly you can move from an idea to a live setup, even without a technical background.
When a conversation does not go the way you hoped, Ask HALO helps you find out why and fix it. Point it at a specific conversation and it traces which agent answered, which tools ran, and which knowledge was used, then suggests a concrete fix and asks for your go ahead before making any changes. Used regularly on conversations that ended in a handover or an unsuccessful result, this turns troubleshooting into a steady habit of improvement.
The Test Center lets you try out your HALO setup yourself, in a range of realistic scenarios, before a single customer ever talks to it. You can test the live or work in progress version of your agents, by text or by voice, and set your own context to see exactly how HALO responds. The Behavior, Sources, and Feedback tabs then show you precisely what happened behind the scenes, so you know exactly where to adjust if an answer is not quite right.
Publication is the step that takes your work in HALO Studio live for your customers. Changes to agents, tools, context, knowledge, or persona stay unpublished until you choose to publish them, giving you precise control over what goes live and when. This video walks you through publishing with confidence, including how HALO protects you from breaking dependencies and how to revert if you ever need to go back.
Ask HALO knows more than these five videos can cover. The full documentation dives into every feature, setting, and use case in detail, so whatever you're wondering about, from your first agent to advanced debugging, you'll find a clear answer waiting for you.
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