CM.com (AMS: CMCOM) is a global leader in cloud software for conversational commerce that enables businesses to deliver a superior customer experience. Our communication solutions empower marketing, sales and customer support to automate engagement with customers across multiple mobile channels, blended with seamless payment capabilities via our Payment platform to drive conversion. Our HALO AI solution allows businesses to leverage advanced automation and intelligence to personalize interactions at scale, driving sales and increasing customer satisfaction.
Breda, Netherlands
Full-time equivalent
Local presence
Euronext Amsterdam
Revenue 2024
24/7 monitoring, virtual servers & high speed storage
Privately owned cloud platform and software, developed in-house
Guaranteed scalability, time to market, global redundancy
ISO certified, GDPR compliant, PCI-DSS certified
Our investments in AI continue to yield significant benefits for our clients, saving costs and enhancing efficiency.
Our AI-first strategy, coupled with strengthened cross-unit collaboration, positions us to make cutting edge technology accessible and impactful for all our clients.
The story of CM.com started back in 1999, with this one message: “Will you join me at Highstreet?”. This was the SMS Gilbert Gooijers sent to Jeroen van Glabbeek.
Starting out as Club Message, co-founders Jeroen and Gilbert introduced sending SMS messages to groups in 1999. This was used to inform visitors of discotheques in the Benelux on guest DJs, time-tables, contests, discounts, and more weekend news; at exactly the moment it matters to the visitor.
Read the CM.com StoryFulfill your job with your own insights, skills, and knowledge in an inspiring work environment. Flexible working hours, fresh lunch provided, and many opportunities for personal growth!
We embrace a friendly and professional working environment and want to give you the freedom to shape your own job based on your skills and knowledge.
Do you have what it takes? Find out more about the team you should be part of.
See our open vacanciesYou’ve updated an AI agent. The first test conversations go well, and the answers look better. But how do you know that improvement will hold up across thousands of customer conversations? Evaluate in HALO automatically tests different scenarios, running each one multiple times.
On October 21, 2026, two serious vulnerabilities in PHP, a programming language that powers many websites, became public. Several organizations took websites offline as a precaution.
Most Black Friday customer service volume comes from a short list of questions: where is my order, when will it arrive, how do I return this. Two AI agents can take that repeat work over, so your team can help the customers who need real attention.
You want to use AI agents to answer customer questions and take work off your team's hands. Should your developers build them, or should you choose a platform you can configure for your organization?
Most businesses don't spend much time thinking about what happens behind a payment. A customer taps or clicks, the payment goes through, and the money reaches you. But behind every payment, a lot happens behind the scenes.
You've decided to try Meta Business Agent. Before it goes live on your WhatsApp number, here's what actually needs to happen: eligibility, setup order, and what changes for your team the moment it takes over.
Most customer data platforms link every data point to a single person. That worked when humans were the only users and businesses changed slowly. But neither is true today. That is why our Customer Context Platform is built on a graph instead of profiles.
Your customers tell you what they want, what went wrong and how they feel about your products every day. Most of that information is hidden inside conversations. AI makes it possible to turn those conversations into structured customer data in real time. Here is how we do that at CM.com.
AI Agents retrieve customer data, update appointments, and take actions in your systems. That puts privacy, security, and compliance front and center. Four questions determine whether your project stalls for months or goes live fast. Here’s what to arrange, and how HALO helps.
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