The WhatsApp Business messaging solution

Drastically reduce your Customer Services waiting times with WhatsApp Business.

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Experience the power of WhatsApp

Get started in 3 easy steps

Create an account on CM.com

To kickstart the process, register for free on our platform. Existing customers can simply log in to get started.

Get started now

Request access

Once logged in, you will find "Channels" on your dashboard - request access via the WhatsApp icon. We'll keep you informed throughout the on-boarding process.

Chat with customers on WhatsApp

Once approved you can start sending messages with WhatsApp. Use our Contact Center tool or the WhatsApp API to provide customer support via WhatsApp

Minimise friction and grow your business

WhatsApp is indispensable to the customer journey. From getting to know your company and its services, to coming back with a question about the tenth product they bought from you, customers turn to messaging in every step of the buying process. 

WhatsApp opens up a world of opportunities to grow revenue, reduce pressure on customer service and minimise friction on the path towards the purchase of products and services.

  1. Over 1.5 billion people use WhatsApp every month

  2. WhatsApp is actively used in over 180 countries

  3. Available for consumers in 60 languages

Get started with WhatsApp
Example of WhatsApp Business

Enhance customer experience with WhatsApp Business

WhatsApp allows you to amplify your communication with rich content like pictures, videos, locations, and more.

With your business account you can set-up quick replies, indicate opening hours, show your address and link to your website. If your customers are not ready to make a purchase, they can get in touch with you to find that extra bit of information and support needed. Use the WhatsApp messaging app for:

  1. Alerts: Updates, changes or reminders, alert when it matters

  2. Customer Support: Talk with your customers and deliver support

  3. Rich Content: Solving problems is easiest when you can use RC

  4. Notifications: Reminders of deliveries, orders, and appointments

whatsapp messaging usecases

Learn from our customers

We've teamed up with some of our amazing customers to share their story and show how CM.com is part of their daily routines. Learn how WhatsApp Business enables large companies and small business owners to attract, engage and retain their customers using mobile technology.

Choose the price plan for your business

Whether you're a start-up or a big business talking to thousands of WhatsApp users around the world. Pick the plan that fits your needs and get the most out of WhatsApp.

Need more than 10 profiles? Need more than 150,000 monthly messages? Contact us for custom pricing.

Contact for a custom plan

ESSENTIALS

Monthly subscription
€99
  • ✔ First business profile free
  • -
  • ✔ 10 Message Templates
  • ✔ 5,000 Monthly Messages *
  • ✔ Online Support (working hours)
  • * Above 5k Messages €0.02

BUSINESS

Monthly subscription
€299
  • ✔ First business profile free
  • ✔ €99 p.m. per extra profile
  • ✔ 100 Message Templates
  • ✔ 50,000 Monthly Messages *
  • ✔ 24/7 Online and Phone Support
  • * Above 50k Messages €0.012

ENTERPRISE

Monthly subscription
€499
  • ✔ First business profile free
  • ✔ €99 p.m. per extra profile
  • ✔ Unlimited Message Templates
  • ✔ 50,000 Monthly Messages *
  • ✔ Dedicated 24/7 VIP Support
  • * Above 50k Messages €0.009

Choose the tool for your business

Connect via API or web interface

Simple Integration via API

Our API combines all important communication channels into a single platform, providing you with a high-volume and two-way customer engagement solution.

To the API docs

One Contact Center tool for all chat

Communicate with your customers on WhatsApp from one single platform and manage all your messaging apps together in one easy to manage inbox.

Our Customer Contact tool

Selected software plugins

Our selected business partners also have the WhatsApp Business Solution integrated in their software and offer their customers direct access via an easy integration.

WhatsApp integrations

Communicate with customers in two different ways

There are two ways to chat with your customer. Once a customer opts-in to receiving messages from your business, you can initiate a conversation by sending messages and notifications via so-called Messages Templates, or the customer can initiate a conversation with your business. By making smart use of Message Templates and the Customer Care Window, you can use WhatsApp as an easy and user friendly channel for customer care.

CM.com as your WhatsApp Business Solution Provider

If you have questions about implementing WhatsApp as communication channel, you can chat with us directly! Simply scan the QR code on the right. WhatsApp will open automatically and you can chat directly with one of our dedicated team members.

(Your number will not be used for advertising purposes, it will be deleted immediately after the chat).

Chat with us
whatsapp qr cm.com

We've got you covered

WhatsApp is only the beginning in this new world of communication, a fraction of the promise that conversational commerce holds.

Connect with our platform to discover it all. Jump on the opportunity to connect with all messaging tools like Facebook Messenger, Viber, SMS, Twitter, RCS, Telegram, WeChat, and more. They’re all in one place, ensuring you full access.

The platform is scalable, which means that you can scale your communication up or down at anytime.

Our platform will always be continually expanding with new channels that emerge, which means that your business communication is immediately future-proof.

Get started with WhatsApp Business

By creating a presence on WhatsApp, you can connect and build personal relationships with your customers. By choosing CM.com as your official WhatsApp Business Solution Provider, you can connect to the WhatsApp Business app and all other popular messaging channels.

Get started with WhatsApp

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